Additional scan result of Farbar Recovery Scan Tool (x64) Version:13-07-2015 Ran by dellParsley at 2015-07-16 19:22:08 Running from C:\Users\dellParsley\Desktop\AntyVir Boot Mode: Normal ========================================================== ==================== Accounts: ============================= Administrator (S-1-5-21-3558422558-433605425-3847010577-500 - Administrator - Disabled) dellParsley (S-1-5-21-3558422558-433605425-3847010577-1000 - Administrator - Enabled) => C:\Users\dellParsley Guest (S-1-5-21-3558422558-433605425-3847010577-501 - Limited - Disabled) HomeGroupUser$ (S-1-5-21-3558422558-433605425-3847010577-1002 - Limited - Enabled) ==================== Security Center ======================== (If an entry is included in the fixlist, it will be removed.) AS: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} ==================== Installed Programs ====================== (Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.) µTorrent (HKU\S-1-5-21-3558422558-433605425-3847010577-1000\...\uTorrent) (Version: 3.4.3.40298 - BitTorrent Inc.) 7-Zip 9.20 (x64 edition) (HKLM\...\{23170F69-40C1-2702-0920-000001000000}) (Version: 9.20.00.0 - Igor Pavlov) Adobe Flash Player 10 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 10.1.102.64 - Adobe Systems Incorporated) Brother MFL-Pro Suite DCP-J515W (HKLM-x32\...\{7FB6B1B7-075B-4B7F-BEB6-97584F73C7B5}) (Version: 2.0.0.0 - Brother Industries, Ltd.) Dell Touchpad (HKLM\...\{9F72EF8B-AEC9-4CA5-B483-143980AFD6FD}) (Version: 7.1207.101.108 - ALPS ELECTRIC CO., LTD.) Dropbox (HKU\S-1-5-21-3558422558-433605425-3847010577-1000\...\Dropbox) (Version: 3.0.3 - Dropbox, Inc.) Foxit Reader (HKLM-x32\...\Foxit Reader_is1) (Version: 7.0.6.1126 - Foxit Software Inc.) Google Chrome (HKLM-x32\...\Google Chrome) (Version: 43.0.2357.134 - Google Inc.) Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden Google Update Helper (x32 Version: 1.3.28.1 - Google Inc.) Hidden HD Tune Pro 5.50 (HKLM-x32\...\HD Tune Pro_is1) (Version: - EFD Software) ipla 2.8.4 (HKLM-x32\...\ipla) (Version: 2.8.4 - Redefine Sp z o.o.) KeePass Password Safe 1.28 (HKLM-x32\...\KeePass Password Safe_is1) (Version: 1.28 - Dominik Reichl) KeePass Password Safe 2.29 (HKLM-x32\...\KeePassPasswordSafe2_is1) (Version: 2.29 - Dominik Reichl) LibreOffice 4.3.3.2 (HKLM-x32\...\{87C753BB-81E3-403B-BD87-6293F870B20B}) (Version: 4.3.3.2 - The Document Foundation) MergeModule_x64 (Version: 9.1.00 - Sony Corporation) Hidden MergeModule_x86 (x32 Version: 9.1.00 - Sony Corporation) Hidden Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation) Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.40416.0 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation) Microsoft Visual C++ 2010 x64 Redistributable - 10.0.30319 (HKLM\...\{DA5E371C-6333-3D8A-93A4-6FD5B20BCC6E}) (Version: 10.0.30319 - Microsoft Corporation) Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319 (HKLM-x32\...\{196BB40D-1578-3D01-B289-BEFC77A11A1E}) (Version: 10.0.30319 - Microsoft Corporation) Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005 (HKLM-x32\...\{ce085a78-074e-4823-8dc1-8a721b94b76d}) (Version: 12.0.21005.1 - Microsoft Corporation) MiniTool Partition Wizard Home Edition 8.1.1 (HKLM-x32\...\{05D996FA-ADCB-4D23-BA3C-A7C184A8FAC6}_is1) (Version: - MiniTool Solution Ltd.) Moveslink for Movestick Mini (HKLM-x32\...\{4D036ACA-DFDF-41B2-A680-E0D736F3E947}) (Version: 1.2.40 - Suunto) Mozilla Firefox 33.0.3 (x86 pl) (HKLM-x32\...\Mozilla Firefox 33.0.3 (x86 pl)) (Version: 33.0.3 - Mozilla) Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 33.0.3 - Mozilla) NapiProjekt (2.2.0.2399) (HKLM-x32\...\NapiProjekt_is1) (Version: - ) Notepad++ (HKLM-x32\...\Notepad++) (Version: 6.6.9 - Notepad++ Team) PeerBlock 1.2 (r693) (HKLM\...\{015C5B35-B678-451C-9AEE-821E8D69621C}_is1) (Version: 1.2.0.693 - PeerBlock, LLC) PlayMemories Home (HKLM-x32\...\{9BC57F80-FBCF-463C-B69F-09DEC3A4612B}) (Version: 4.2.00.02052 - Sony Corporation) PlayReady PC Runtime x86 (HKLM-x32\...\{CCA5EAAD-92F4-4B7A-B5EE-14294C66AB61}) (Version: 1.3.0 - Microsoft Corporation) PMB_ModeEditor (x32 Version: 9.1.00 - Sony Corporation) Hidden PMB_ServiceUploader (x32 Version: 9.2.00 - Sony Corporation) Hidden SOHLib for PlayMemories Home (Version: 1.0.3.02170 - Sony Corporation) Hidden Spotify (HKU\S-1-5-21-3558422558-433605425-3847010577-1000\...\Spotify) (Version: 1.0.9.133.gcedaee38 - Spotify AB) TeamViewer 10 (HKLM-x32\...\TeamViewer) (Version: 10.0.40798 - TeamViewer) Unified Remote (HKLM-x32\...\{415B4714-4F8C-49C6-B310-881EAF892CFB}_is1) (Version: 3.1 - Unified Intents AB) VLC media player (HKLM-x32\...\VLC media player) (Version: 2.1.5 - VideoLAN) Windows 7 USB/DVD Download Tool (HKLM-x32\...\{CCF298AF-9CE1-4B26-B251-486E98A34789}) (Version: 1.0.30 - Microsoft Corporation) ==================== Custom CLSID (Whitelisted): ========================== (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.) CustomCLSID: HKU\S-1-5-21-3558422558-433605425-3847010577-1000_Classes\CLSID\{005A3A96-BAC4-4B0A-94EA-C0CE100EA736}\localserver32 -> C:\Users\dellParsley\AppData\Roaming\Dropbox\bin\Dropbox.exe (Dropbox, Inc.) CustomCLSID: HKU\S-1-5-21-3558422558-433605425-3847010577-1000_Classes\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\dellParsley\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll (Dropbox, Inc.) CustomCLSID: HKU\S-1-5-21-3558422558-433605425-3847010577-1000_Classes\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\dellParsley\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll (Dropbox, Inc.) CustomCLSID: HKU\S-1-5-21-3558422558-433605425-3847010577-1000_Classes\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\dellParsley\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll (Dropbox, Inc.) CustomCLSID: HKU\S-1-5-21-3558422558-433605425-3847010577-1000_Classes\CLSID\{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\dellParsley\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll (Dropbox, Inc.) CustomCLSID: HKU\S-1-5-21-3558422558-433605425-3847010577-1000_Classes\CLSID\{FB314EDD-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\dellParsley\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll (Dropbox, Inc.) CustomCLSID: HKU\S-1-5-21-3558422558-433605425-3847010577-1000_Classes\CLSID\{FB314EDE-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\dellParsley\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll (Dropbox, Inc.) CustomCLSID: HKU\S-1-5-21-3558422558-433605425-3847010577-1000_Classes\CLSID\{FB314EDF-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\dellParsley\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll (Dropbox, Inc.) CustomCLSID: HKU\S-1-5-21-3558422558-433605425-3847010577-1000_Classes\CLSID\{FB314EE0-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\dellParsley\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll (Dropbox, Inc.) ==================== Restore Points ========================= 15-07-2015 14:02:32 Windows Update ==================== Hosts content: =============================== (If needed Hosts: directive could be included in the fixlist to reset Hosts.) 2009-07-14 04:34 - 2009-06-10 23:00 - 00000824 ____A C:\Windows\system32\Drivers\etc\hosts ==================== Scheduled Tasks (Whitelisted) ============= (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.) Task: {65AECC51-455C-463B-934C-FB4E075F55E2} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2014-12-21] (Google Inc.) Task: {98E21D3F-80B3-4024-8E4B-1E7079A588E6} - System32\Tasks\Sony Corporation\Sony Home Network Library\SOHLib SOHDms => C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHDms.exe [2014-01-16] (Sony Corporation) Task: {CFF01AE7-DB2F-4811-B3A0-2959917DC336} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2014-12-21] (Google Inc.) (If an entry is included in the fixlist, the task (.job) file will be moved. The file which is running by the task will not be moved.) Task: C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe Task: C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe ==================== Loaded Modules (Whitelisted) ============== 2015-02-11 13:57 - 2005-04-22 06:36 - 00143360 _____ () C:\Windows\system32\BrSNMP64.dll 2015-07-14 22:15 - 2015-07-13 23:55 - 01281864 _____ () C:\Program Files (x86)\Google\Chrome\Application\43.0.2357.134\libglesv2.dll 2015-07-14 22:15 - 2015-07-13 23:55 - 00080712 _____ () C:\Program Files (x86)\Google\Chrome\Application\43.0.2357.134\libegl.dll ==================== Alternate Data Streams (Whitelisted) ========= (If an entry is included in the fixlist, only the ADS will be removed.) ==================== Safe Mode (Whitelisted) =================== (If an item is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.) HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys => ""="Driver" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\Wdf01000.sys => ""="Driver" ==================== EXE Association (Whitelisted) =============== (If an entry is included in the fixlist, the registry item will be restored to default or removed.) ==================== Internet Explorer trusted/restricted =============== (If an entry is included in the fixlist, it will be removed from the registry.) ==================== Other Areas ============================ (Currently there is no automatic fix for this section.) HKU\S-1-5-21-3558422558-433605425-3847010577-1000\Control Panel\Desktop\\Wallpaper -> DNS Servers: 62.179.1.61 - 62.179.1.63 ==================== MSCONFIG/TASK MANAGER disabled items == (Currently there is no automatic fix for this section.) ==================== FirewallRules (Whitelisted) =============== (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.) FirewallRules: [{706B8A96-9C57-4E70-8204-FFA5FA48DEC2}] => (Allow) C:\Users\dellParsley\AppData\Roaming\uTorrent\uTorrent.exe FirewallRules: [{72179CEC-2738-4D98-84A4-1BB21070DD50}] => (Allow) C:\Users\dellParsley\AppData\Roaming\uTorrent\uTorrent.exe FirewallRules: [TCP Query User{69EB8576-095D-4420-908B-CE63B78DA6B0}C:\program files (x86)\xbmc\xbmc.exe] => (Allow) C:\program files (x86)\xbmc\xbmc.exe FirewallRules: [UDP Query User{B16D0641-F975-43BD-A3BD-576CD0CB28A6}C:\program files (x86)\xbmc\xbmc.exe] => (Allow) C:\program files (x86)\xbmc\xbmc.exe FirewallRules: [TCP Query User{DBAFC301-3B27-432A-93D4-E721E9EEC62D}C:\users\dellparsley\downloads\utorrent.exe] => (Allow) C:\users\dellparsley\downloads\utorrent.exe FirewallRules: [UDP Query User{B1CF5CB8-570E-4AD6-BFA1-88287835A3BE}C:\users\dellparsley\downloads\utorrent.exe] => (Allow) C:\users\dellparsley\downloads\utorrent.exe FirewallRules: [{CEA5261D-4B74-4B4D-A722-AB4D040DA744}] => (Allow) C:\Users\dellParsley\AppData\Roaming\Dropbox\bin\Dropbox.exe FirewallRules: [{F83ED1E4-ADC8-415B-A3F5-5D7067842139}] => (Allow) C:\Users\dellParsley\AppData\Roaming\Dropbox\bin\Dropbox.exe FirewallRules: [{CDFFEB30-DD5D-4561-AC79-3416C417AC29}] => (Allow) C:\Program Files (x86)\NapiProjekt\napisy.exe FirewallRules: [{977857D8-9A45-4B69-8370-B65A0EE8EA6A}] => (Allow) C:\Program Files (x86)\NapiProjekt\napisy.exe FirewallRules: [{918C6676-33CB-482F-84D2-C1AAF77E6823}] => (Allow) C:\Program Files (x86)\Google\Google Talk\googletalk.exe FirewallRules: [{37E28E26-C981-4980-A91E-E9FEC901BB10}] => (Allow) C:\Program Files (x86)\Google\Google Talk\googletalk.exe FirewallRules: [TCP Query User{6B407871-15DF-4661-AA88-6B2554B84AEC}C:\program files (x86)\unified remote\remoteserver.exe] => (Allow) C:\program files (x86)\unified remote\remoteserver.exe FirewallRules: [UDP Query User{839FDEA2-6B9F-4FD1-9E06-3BA16CD21DFA}C:\program files (x86)\unified remote\remoteserver.exe] => (Allow) C:\program files (x86)\unified remote\remoteserver.exe FirewallRules: [TCP Query User{27E8C346-117A-4C3A-94E3-C761301516DF}C:\users\dellparsley\appdata\roaming\dropbox\bin\dropbox.exe] => (Block) C:\users\dellparsley\appdata\roaming\dropbox\bin\dropbox.exe FirewallRules: [UDP Query User{0DCA9223-ADDC-41B6-AABD-389CDC0717F9}C:\users\dellparsley\appdata\roaming\dropbox\bin\dropbox.exe] => (Block) C:\users\dellparsley\appdata\roaming\dropbox\bin\dropbox.exe FirewallRules: [TCP Query User{CAA3D71C-B8B2-40CB-8840-590A911B0298}C:\program files (x86)\unified remote\remoteserver.exe] => (Block) C:\program files (x86)\unified remote\remoteserver.exe FirewallRules: [UDP Query User{AC5FF452-E585-4E7F-B51A-19B622A86A49}C:\program files (x86)\unified remote\remoteserver.exe] => (Block) C:\program files (x86)\unified remote\remoteserver.exe FirewallRules: [TCP Query User{9594435C-BA41-4DB0-8A04-F301A2230D8A}C:\program files (x86)\xbmc\xbmc.exe] => (Allow) C:\program files (x86)\xbmc\xbmc.exe FirewallRules: [UDP Query User{FE0E381C-4CD6-4A04-8B00-F0C96B01495B}C:\program files (x86)\xbmc\xbmc.exe] => (Allow) C:\program files (x86)\xbmc\xbmc.exe FirewallRules: [TCP Query User{3A16E36F-B65C-4FFF-B492-41FA81161687}C:\users\dellparsley\appdata\roaming\spotify\spotify.exe] => (Allow) C:\users\dellparsley\appdata\roaming\spotify\spotify.exe FirewallRules: [UDP Query User{9946E409-07AE-4D65-82AE-A1C239A7B288}C:\users\dellparsley\appdata\roaming\spotify\spotify.exe] => (Allow) C:\users\dellparsley\appdata\roaming\spotify\spotify.exe FirewallRules: [TCP Query User{4E57E626-A0D1-4926-A388-F6E8E3C6B271}C:\users\dellparsley\appdata\roaming\spotify\spotify.exe] => (Allow) C:\users\dellparsley\appdata\roaming\spotify\spotify.exe FirewallRules: [UDP Query User{105612AE-A26D-45E8-AF80-16953726C666}C:\users\dellparsley\appdata\roaming\spotify\spotify.exe] => (Allow) C:\users\dellparsley\appdata\roaming\spotify\spotify.exe FirewallRules: [{C458A4EB-1490-4017-B1DB-AF3177D038E4}] => (Allow) C:\Program Files (x86)\Sony\PlayMemories Home\PMBBrowser.exe FirewallRules: [{67BFF22D-F1A9-42D6-8047-5C8E8B2572D7}] => (Allow) C:\Program Files (x86)\Sony\PlayMemories Home\PMBBrowser.exe FirewallRules: [{9E3DC949-12E2-41DE-981D-28515B824BB0}] => (Allow) C:\Program Files (x86)\Unified Remote 3\RemoteServerWin.exe FirewallRules: [{9A22E2D8-1D1A-4BD9-AEED-F35B6CE640B6}] => (Allow) C:\Program Files (x86)\Unified Remote 3\RemoteServerWin.exe FirewallRules: [TCP Query User{2C45079F-9022-4A55-9C32-6A3AA1690F4C}C:\program files (x86)\kodi\kodi.exe] => (Allow) C:\program files (x86)\kodi\kodi.exe FirewallRules: [UDP Query User{A3BD6355-00CB-4B5D-A007-D8E96125822B}C:\program files (x86)\kodi\kodi.exe] => (Allow) C:\program files (x86)\kodi\kodi.exe FirewallRules: [{81051DB1-8198-424C-8FD0-CE63E73425C0}] => (Allow) C:\Users\dellParsley\Desktop\install\data\Disk1\setup.exe FirewallRules: [{59FC2680-DB42-4B4B-8019-C9F9F435291E}] => (Allow) C:\Users\dellParsley\Desktop\install\data\Disk1\setup.exe FirewallRules: [{427B4CB7-818E-48BF-852A-2E9B6978BC1D}] => (Allow) LPort=54925 FirewallRules: [{9F70CC6F-0E85-4229-8543-5D3B754E0515}] => (Allow) C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHDms.exe FirewallRules: [{9E868099-ECCF-41AF-ABA7-63819FFE1ACD}] => (Allow) C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHDms.exe FirewallRules: [{2A42D625-46CA-4435-B3DE-86B1E415D686}] => (Allow) C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHDs.exe FirewallRules: [TCP Query User{1F86E742-D63E-4214-8734-6F3EEE095806}C:\program files (x86)\pc remote\pc remote\pcremote.exe] => (Allow) C:\program files (x86)\pc remote\pc remote\pcremote.exe FirewallRules: [UDP Query User{75AC7F45-52C2-4F6C-B521-4936C49BCDFC}C:\program files (x86)\pc remote\pc remote\pcremote.exe] => (Allow) C:\program files (x86)\pc remote\pc remote\pcremote.exe FirewallRules: [TCP Query User{856839A7-86D8-463A-B19E-AB26BA55DD27}C:\program files (x86)\videolan\vlc\vlc.exe] => (Allow) C:\program files (x86)\videolan\vlc\vlc.exe FirewallRules: [UDP Query User{66D24A7D-643E-45A0-9AAA-F63AD49343D4}C:\program files (x86)\videolan\vlc\vlc.exe] => (Allow) C:\program files (x86)\videolan\vlc\vlc.exe FirewallRules: [TCP Query User{9AB947B2-3DBD-4872-ACE6-E7AF20221D48}C:\program files (x86)\pc remote\pc remote\pcremote.exe] => (Block) C:\program files (x86)\pc remote\pc remote\pcremote.exe FirewallRules: [UDP Query User{B9CE3993-9C66-4BAB-87B0-37F052B6FEF5}C:\program files (x86)\pc remote\pc remote\pcremote.exe] => (Block) C:\program files (x86)\pc remote\pc remote\pcremote.exe FirewallRules: [{E4E52378-28E7-4701-A259-A0832D4118D9}] => (Allow) C:\Program Files (x86)\TeamViewer\TeamViewer.exe FirewallRules: [{B6CA4EDB-26E5-4096-A0B0-DE7FFD928827}] => (Allow) C:\Program Files (x86)\TeamViewer\TeamViewer.exe FirewallRules: [{036CDA9F-C8EC-491B-8032-ECA4395A68FF}] => (Allow) C:\Program Files (x86)\TeamViewer\TeamViewer_Service.exe FirewallRules: [{C09BDD67-889B-4D94-850F-6437FE37E988}] => (Allow) C:\Program Files (x86)\TeamViewer\TeamViewer_Service.exe FirewallRules: [TCP Query User{3A4F940B-4514-44E1-9CC7-F0203EB05CB3}C:\program files (x86)\videolan\vlc\vlc.exe] => (Block) C:\program files (x86)\videolan\vlc\vlc.exe FirewallRules: [UDP Query User{296A8359-4EE5-4947-AD82-BBAC092DF242}C:\program files (x86)\videolan\vlc\vlc.exe] => (Block) C:\program files (x86)\videolan\vlc\vlc.exe FirewallRules: [{1578690F-45E3-4189-8C3B-0ADBD2DDCC70}] => (Allow) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe ==================== Faulty Device Manager Devices ============= Name: Teredo Tunneling Pseudo-Interface Description: Microsoft Teredo Tunneling Adapter Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318} Manufacturer: Microsoft Service: tunnel Problem: : This device cannot start. (Code10) Resolution: Device failed to start. Click "Update Driver" to update the drivers for this device. On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard. Name: Broadcom USH Description: Broadcom USH Class Guid: Manufacturer: Service: Problem: : The drivers for this device are not installed. (Code 28) Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard. Name: wafd_vt_1_10_0_20 Description: wafd_vt_1_10_0_20 Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1} Manufacturer: Service: wafd_vt_1_10_0_20 Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24) Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed. Devices stay in this state if they have been prepared for removal. After you remove the device, this error disappears.Remove the device, and this error should be resolved. ==================== Event log errors: ========================= Application errors: ================== Error: (07/08/2015 08:52:06 AM) (Source: Application Error) (EventID: 1000) (User: ) Description: Faulting application name: GWXUX.exe, version: 6.3.9600.17813, time stamp: 0x554a15f3 Faulting module name: mshtml.dll, version: 11.0.9600.17842, time stamp: 0x5565d4c6 Exception code: 0xc0000005 Fault offset: 0x0000000000009296 Faulting process id: 0x1b04 Faulting application start time: 0xGWXUX.exe0 Faulting application path: GWXUX.exe1 Faulting module path: GWXUX.exe2 Report Id: GWXUX.exe3 Error: (06/22/2015 07:16:19 PM) (Source: Application Error) (EventID: 1000) (User: ) Description: Faulting application name: GWXUX.exe, version: 6.3.9600.17813, time stamp: 0x554a15f3 Faulting module name: mshtml.dll, version: 11.0.9600.17842, time stamp: 0x5565d4c6 Exception code: 0xc0000005 Fault offset: 0x0000000000009296 Faulting process id: 0x1784 Faulting application start time: 0xGWXUX.exe0 Faulting application path: GWXUX.exe1 Faulting module path: GWXUX.exe2 Report Id: GWXUX.exe3 Error: (06/22/2015 07:16:05 PM) (Source: Application Error) (EventID: 1000) (User: ) Description: Faulting application name: GWXUX.exe, version: 6.3.9600.17813, time stamp: 0x554a15f3 Faulting module name: ntdll.dll, version: 6.1.7601.18869, time stamp: 0x556366f2 Exception code: 0xc0000005 Fault offset: 0x000000000004ada4 Faulting process id: 0x1784 Faulting application start time: 0xGWXUX.exe0 Faulting application path: GWXUX.exe1 Faulting module path: GWXUX.exe2 Report Id: GWXUX.exe3 Error: (06/18/2015 06:18:13 PM) (Source: Application Error) (EventID: 1000) (User: ) Description: Faulting application name: SpfService64.exe, version: 1.3.0.9090, time stamp: 0x4e684dec Faulting module name: ntdll.dll, version: 6.1.7601.18869, time stamp: 0x556366f2 Exception code: 0xc0000005 Fault offset: 0x0000000000053cfc Faulting process id: 0x958 Faulting application start time: 0xSpfService64.exe0 Faulting application path: SpfService64.exe1 Faulting module path: SpfService64.exe2 Report Id: SpfService64.exe3 Error: (06/10/2015 10:31:43 PM) (Source: Application Error) (EventID: 1000) (User: ) Description: Faulting application name: SpfService64.exe, version: 1.3.0.9090, time stamp: 0x4e684dec Faulting module name: ntdll.dll, version: 6.1.7601.18869, time stamp: 0x556366f2 Exception code: 0xc0000374 Fault offset: 0x00000000000bfc22 Faulting process id: 0x129c Faulting application start time: 0xSpfService64.exe0 Faulting application path: SpfService64.exe1 Faulting module path: SpfService64.exe2 Report Id: SpfService64.exe3 Error: (06/07/2015 10:17:50 PM) (Source: MsiInstaller) (EventID: 11316) (User: dellParsley-PC) Description: Product: Google Earth Plug-in -- Error 1316. The specified account already exists. Error: (06/07/2015 10:15:19 PM) (Source: MsiInstaller) (EventID: 11316) (User: dellParsley-PC) Description: Product: Google Earth Plug-in -- Error 1316. The specified account already exists. Error: (06/07/2015 10:14:49 PM) (Source: MsiInstaller) (EventID: 11316) (User: dellParsley-PC) Description: Product: Google Earth Plug-in -- Error 1316. The specified account already exists. Error: (06/07/2015 10:13:53 PM) (Source: MsiInstaller) (EventID: 11316) (User: dellParsley-PC) Description: Product: Google Earth Plug-in -- Error 1316. The specified account already exists. Error: (05/06/2015 09:41:53 PM) (Source: Application Error) (EventID: 1000) (User: ) Description: Faulting application name: SpfService64.exe, version: 1.3.0.9090, time stamp: 0x4e684dec Faulting module name: ntdll.dll, version: 6.1.7601.18798, time stamp: 0x5507b864 Exception code: 0xc0000005 Fault offset: 0x0000000000053e3c Faulting process id: 0x1158 Faulting application start time: 0xSpfService64.exe0 Faulting application path: SpfService64.exe1 Faulting module path: SpfService64.exe2 Report Id: SpfService64.exe3 System errors: ============= Error: (07/16/2015 07:19:28 PM) (Source: Service Control Manager) (EventID: 7026) (User: ) Description: The following boot-start or system-start driver(s) failed to load: cdrom wafd_vt_1_10_0_20 Error: (07/16/2015 04:15:16 AM) (Source: Service Control Manager) (EventID: 7034) (User: ) Description: The Google Update Service (gupdate) service terminated unexpectedly. It has done this 1 time(s). Error: (07/15/2015 02:20:06 PM) (Source: Service Control Manager) (EventID: 7026) (User: ) Description: The following boot-start or system-start driver(s) failed to load: cdrom wafd_vt_1_10_0_20 Error: (07/15/2015 11:47:14 AM) (Source: Service Control Manager) (EventID: 7026) (User: ) Description: The following boot-start or system-start driver(s) failed to load: cdrom wafd_vt_1_10_0_20 Error: (07/14/2015 10:38:59 PM) (Source: volsnap) (EventID: 36) (User: ) Description: The shadow copies of volume C: were aborted because the shadow copy storage could not grow due to a user imposed limit. Error: (07/13/2015 08:26:17 AM) (Source: Service Control Manager) (EventID: 7026) (User: ) Description: The following boot-start or system-start driver(s) failed to load: cdrom wafd_vt_1_10_0_20 Error: (07/13/2015 12:44:09 AM) (Source: Service Control Manager) (EventID: 7026) (User: ) Description: The following boot-start or system-start driver(s) failed to load: cdrom wafd_vt_1_10_0_20 Error: (07/13/2015 12:43:54 AM) (Source: EventLog) (EventID: 6008) (User: ) Description: The previous system shutdown at 10:18:41 PM on ‎7/‎12/‎2015 was unexpected. Error: (07/12/2015 09:24:08 PM) (Source: Service Control Manager) (EventID: 7026) (User: ) Description: The following boot-start or system-start driver(s) failed to load: cdrom wafd_vt_1_10_0_20 Error: (07/12/2015 12:44:52 PM) (Source: Disk) (EventID: 11) (User: ) Description: The driver detected a controller error on \Device\Harddisk1\DR1. Microsoft Office: ========================= Error: (07/08/2015 08:52:06 AM) (Source: Application Error) (EventID: 1000) (User: ) Description: GWXUX.exe6.3.9600.17813554a15f3mshtml.dll11.0.9600.178425565d4c6c000000500000000000092961b0401d0b94a98df378fC:\Windows\System32\GWX\GWXUX.exeC:\Windows\System32\mshtml.dlld849b53f-253d-11e5-873a-0026b9c775a7 Error: (06/22/2015 07:16:19 PM) (Source: Application Error) (EventID: 1000) (User: ) Description: GWXUX.exe6.3.9600.17813554a15f3mshtml.dll11.0.9600.178425565d4c6c00000050000000000009296178401d0ad0f1e1bc96bC:\Windows\System32\GWX\GWXUX.exeC:\Windows\System32\mshtml.dll657e7e9b-1902-11e5-8589-0026b9c775a7 Error: (06/22/2015 07:16:05 PM) (Source: Application Error) (EventID: 1000) (User: ) Description: GWXUX.exe6.3.9600.17813554a15f3ntdll.dll6.1.7601.18869556366f2c0000005000000000004ada4178401d0ad0f1e1bc96bC:\Windows\System32\GWX\GWXUX.exeC:\Windows\SYSTEM32\ntdll.dll5cf1cd1f-1902-11e5-8589-0026b9c775a7 Error: (06/18/2015 06:18:13 PM) (Source: Application Error) (EventID: 1000) (User: ) Description: SpfService64.exe1.3.0.90904e684decntdll.dll6.1.7601.18869556366f2c00000050000000000053cfc95801d0a8fc245226d3C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\SPF\SpfService64.exeC:\Windows\SYSTEM32\ntdll.dll9dab5c3a-15d5-11e5-8589-0026b9c775a7 Error: (06/10/2015 10:31:43 PM) (Source: Application Error) (EventID: 1000) (User: ) Description: SpfService64.exe1.3.0.90904e684decntdll.dll6.1.7601.18869556366f2c000037400000000000bfc22129c01d0a3a81abee58fC:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\SPF\SpfService64.exeC:\Windows\SYSTEM32\ntdll.dllb42d92a8-0faf-11e5-92de-0026b9c775a7 Error: (06/07/2015 10:17:50 PM) (Source: MsiInstaller) (EventID: 11316) (User: dellParsley-PC) Description: Product: Google Earth Plug-in -- Error 1316. The specified account already exists. (NULL)(NULL)(NULL)(NULL)(NULL) Error: (06/07/2015 10:15:19 PM) (Source: MsiInstaller) (EventID: 11316) (User: dellParsley-PC) Description: Product: Google Earth Plug-in -- Error 1316. The specified account already exists. (NULL)(NULL)(NULL)(NULL)(NULL) Error: (06/07/2015 10:14:49 PM) (Source: MsiInstaller) (EventID: 11316) (User: dellParsley-PC) Description: Product: Google Earth Plug-in -- Error 1316. The specified account already exists. (NULL)(NULL)(NULL)(NULL)(NULL) Error: (06/07/2015 10:13:53 PM) (Source: MsiInstaller) (EventID: 11316) (User: dellParsley-PC) Description: Product: Google Earth Plug-in -- Error 1316. The specified account already exists. (NULL)(NULL)(NULL)(NULL)(NULL) Error: (05/06/2015 09:41:53 PM) (Source: Application Error) (EventID: 1000) (User: ) Description: SpfService64.exe1.3.0.90904e684decntdll.dll6.1.7601.187985507b864c00000050000000000053e3c115801d086b134da076eC:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\SPF\SpfService64.exeC:\Windows\SYSTEM32\ntdll.dllf1aa5f43-f427-11e4-b4db-0026b9c775a7 ==================== Memory info =========================== Processor: Intel(R) Core(TM)2 Duo CPU U9600 @ 1.60GHz Percentage of memory in use: 53% Total physical RAM: 3023.92 MB Available physical RAM: 1400.59 MB Total Virtual: 6046.04 MB Available Virtual: 4282.54 MB ==================== Drives ================================ Drive c: () (Fixed) (Total:59.53 GB) (Free:22.57 GB) NTFS ==================== MBR & Partition Table ================== ======================================================== Disk: 0 (MBR Code: Windows 7 or 8) (Size: 59.6 GB) (Disk ID: 0008788D) Partition 1: (Active) - (Size=100 MB) - (Type=07 NTFS) Partition 2: (Not Active) - (Size=59.5 GB) - (Type=07 NTFS) ==================== End of log ============================