Additional scan result of Farbar Recovery Scan Tool (x64) Version:08-06-2015 Ran by to at 2015-06-09 11:57:44 Running from C:\Users\to\Downloads Boot Mode: Normal ========================================================== ==================== Accounts: ============================= Administrator (S-1-5-21-3803612601-3542390502-1188812204-500 - Administrator - Disabled) Guest (S-1-5-21-3803612601-3542390502-1188812204-501 - Limited - Disabled) to (S-1-5-21-3803612601-3542390502-1188812204-1001 - Administrator - Enabled) => C:\Users\to Światełko (S-1-5-21-3803612601-3542390502-1188812204-1003 - Limited - Enabled) => C:\Users\Światełko ==================== Security Center ======================== (If an entry is included in the fixlist, it will be removed.) AV: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} AV: AVG AntiVirus Free Edition 2015 (Enabled - Up to date) {4D41356F-32AD-7C42-C820-63775EE4F413} AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} AS: AVG AntiVirus Free Edition 2015 (Enabled - Up to date) {F620D48B-1497-73CC-F290-58052563BEAE} FW: Privatefirewall (Disabled) {16337F50-A853-219F-6DEC-E7BDA0A7E8E7} ==================== Installed Programs ====================== (Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.) Adobe Acrobat Reader DC - Polish (HKLM-x32\...\{AC76BA86-7AD7-1045-7B44-AC0F074E4100}) (Version: 15.007.20033 - Adobe Systems Incorporated) Adobe Flash Player 17 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 17.0.0.188 - Adobe Systems Incorporated) AMD Catalyst Install Manager (HKLM\...\{14718008-7D73-53AA-D0FF-88E805958D42}) (Version: 8.0.881.0 - Advanced Micro Devices, Inc.) AMD Quick Stream (HKLM\...\{E9EED4AE-682B-4501-9574-D09A21717599}_is1) (Version: 3.3.26.0 - AppEx Networks) Atheros Communications Inc.(R) AR81Family Gigabit/Fast Ethernet Driver (HKLM-x32\...\{3108C217-BE83-42E4-AE9E-A56A2A92E549}) (Version: 2.1.0.6 - Atheros Communications Inc.) AVG 2015 (HKLM\...\AVG) (Version: 2015.0.5961 - AVG Technologies) AVG 2015 (Version: 15.0.4355 - AVG Technologies) Hidden AVG 2015 (Version: 15.0.5961 - AVG Technologies) Hidden AVS Media Player 4.2.4.107 (HKLM-x32\...\AVS Media Player_is1) (Version: 4.2.4.107 - Online Media Technologies Ltd.) AVS Video Editor 7.1 (HKLM-x32\...\AVS Video Editor_is1) (Version: 7.1.2.262 - Online Media Technologies Ltd.) Bejeweled 3 (x32 Version: 2.2.0.97 - WildTangent) Hidden D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden FATE (x32 Version: 2.2.0.97 - WildTangent) Hidden Gardenscapes: Mansion Makeover (x32 Version: 3.0.2.32 - WildTangent) Hidden Huawei E3372 (HKLM-x32\...\Huawei E3372) (Version: 22.001.22.03.1202 - Huawei Technologies Co.,Ltd) K-Lite Codec Pack 11.2.0 Standard (HKLM-x32\...\KLiteCodecPack_is1) (Version: 11.2.0 - ) LibreOffice 4.4.3.2 (HKLM-x32\...\{A651A592-2F6C-4D66-AEA8-9BFE4B61BCB3}) (Version: 4.4.3.2 - The Document Foundation) Microsoft Office (HKLM-x32\...\{90150000-0138-0409-0000-0000000FF1CE}) (Version: 15.0.4420.1017 - Microsoft Corporation) Microsoft Office Professional Edition 2003 (HKLM-x32\...\{90110415-6000-11D3-8CFE-0150048383C9}) (Version: 11.0.8173.0 - Microsoft Corporation) Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation) Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation) Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation) Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation) Movie Maker (x32 Version: 16.4.3503.0728 - Microsoft Corporation) Hidden Mozilla Firefox 38.0.5 (x86 pl) (HKLM-x32\...\Mozilla Firefox 38.0.5 (x86 pl)) (Version: 38.0.5 - Mozilla) Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 38.0.5 - Mozilla) Origin (HKLM-x32\...\Origin) (Version: 9.0.15.60 - Electronic Arts, Inc.) Penguins! (x32 Version: 2.2.0.98 - WildTangent) Hidden Plants vs. Zombies - Game of the Year (x32 Version: 2.2.0.98 - WildTangent) Hidden PlayReady PC Runtime amd64 (HKLM\...\{BCA9334F-B6C9-4F65-9A73-AC5A329A4D04}) (Version: 1.3.0 - Microsoft Corporation) PlayReady PC Runtime x86 (HKLM-x32\...\{CCA5EAAD-92F4-4B7A-B5EE-14294C66AB61}) (Version: 1.3.0 - Microsoft Corporation) Polar Bowler (x32 Version: 2.2.0.97 - WildTangent) Hidden Privatefirewall 7.0 (HKLM-x32\...\{E8EA933E-03A2-4E62-9F52-812C72BE2A6B}) (Version: 7.0.30.3 - PWI, Inc.) Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6743 - Realtek Semiconductor Corp.) Realtek USB 2.0 Card Reader (HKLM-x32\...\{96AE7E41-E34E-47D0-AC07-1091A8127911}) (Version: 6.1.8400.39030 - Realtek Semiconductor Corp.) Realtek WLAN Driver (HKLM-x32\...\{9D3D8C60-A55F-4fed-B2B9-173001290E16}) (Version: 2.00.0020 - REALTEK Semiconductor Corp.) Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 16.2.10.5 - Synaptics Incorporated) Toshiba App Place (HKLM-x32\...\{ED3CBA78-488F-4E8C-B33F-8E3BF4DDB4D2}) (Version: 1.0.6.3 - Toshiba) TOSHIBA Application Installer (HKLM-x32\...\{970472D0-F5F9-4158-A6E3-1AE49EFEF2D3}) (Version: 9.0.1.4 - TOSHIBA) TOSHIBA Audio Enhancement (HKLM\...\{F2DE0088-CF05-4DAB-AC4D-9D2C4D657456}) (Version: 1.0.2.8 - TOSHIBA Corporation) Toshiba Book Place (HKLM-x32\...\{76078303-BAA2-4FBF-BA13-D1065195E696}) (Version: 3.3.9679 - K-NFB Reading Technology, Inc.) TOSHIBA Desktop Assist (HKLM\...\{95CCACF0-010D-45F0-82BF-858643D8BC02}) (Version: 1.00.08.6402 - Toshiba Corporation) TOSHIBA eco Utility (HKLM\...\{5944B9D4-3C2A-48DE-931E-26B31714A2F7}) (Version: 2.0.0.6414 - Toshiba Corporation) TOSHIBA Function Key (HKLM\...\{16562A90-71BC-41A0-B890-D91B0C267120}) (Version: 1.00.6425 - Toshiba Corporation) TOSHIBA HDD Accelerator (HKLM\...\{DB4D9937-0B14-4EF1-BF9A-BB7E3B9DCB04}) (Version: 1.1.0001 - Toshiba Corporation) TOSHIBA Password Utility (HKLM-x32\...\{B1786E63-2127-42C9-95A3-146E5F727BF1}) (Version: v1.0.0.8 - TOSHIBA Corporation) TOSHIBA PC Health Monitor (HKLM\...\{9DECD0F9-D3E8-48B0-A390-1CF09F54E3A4}) (Version: 1.8.17.640104 - Toshiba Corporation) TOSHIBA Quality Application (HKLM-x32\...\{E69992ED-A7F6-406C-9280-1C156417BC49}) (Version: 1.0.8 - TOSHIBA) TOSHIBA Recovery Media Creator (HKLM-x32\...\{B65BBB06-1F8E-48F5-8A54-B024A9E15FDF}) (Version: 2.2.0.54043005 - Toshiba Corporation) TOSHIBA Resolution+ Plug-in for Windows Media Player (HKLM-x32\...\{6CB76C9D-80C2-4CB3-A4CD-D96B239E3F94}) (Version: 1.2.1.00 - TOSHIBA Corporation) TOSHIBA Service Station (HKLM\...\{B8C8422F-01F1-4791-B084-047AAFF9BFCC}) (Version: 2.4.4 - TOSHIBA) TOSHIBA System Driver (HKLM-x32\...\{1E6A96A1-2BAB-43EF-8087-30437593C66C}) (Version: 1.00.0014 - Toshiba Corporation) TOSHIBA System Settings (HKLM-x32\...\{05A55927-DB9B-4E26-BA44-828EBFF829F0}) (Version: 1.00.0002.32002 - Toshiba Corporation) TOSHIBA User's Guide (HKLM-x32\...\{3384E1D9-3F18-4A98-8655-180FEF0DFC02}) (Version: 1.00.02 - TOSHIBA) TOSHIBA VIDEO PLAYER (HKLM\...\{FF07604E-C860-40E9-A230-E37FA41F103A}) (Version: 5.1.0.12-A - Toshiba Corporation) TOSHIBARegistration (HKLM-x32\...\{5AF550B4-BB67-4E7E-82F1-2C4300279050}) (Version: 1.1.6 - TOSHIBA) Update Installer for WildTangent Games App (x32 Version: - WildTangent) Hidden Vacation Quest™ - Australia (x32 Version: 3.0.2.32 - WildTangent) Hidden Virtual Villagers 5 - New Believers (x32 Version: 3.0.2.32 - WildTangent) Hidden Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies) Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.) Wacom (HKLM\...\Pen Tablet Driver) (Version: 5.3.5-3 - Wacom Technology Corp.) WebTablet FB Plugin 32 bit (HKLM-x32\...\Wacom WebTabletPlugin for Internet Explorer and Netscape) (Version: 2.1.0.7 - Wacom Technology Corp.) WebTablet FB Plugin 64 bit (HKLM\...\Wacom WebTabletPlugin for Internet Explorer and Netscape) (Version: 2.1.0.7 - Wacom Technology Corp.) WildTangent Games (HKLM-x32\...\WildTangent wildgames Master Uninstall) (Version: 1.0.3.0 - WildTangent) WildTangent Games App (Toshiba Games) (x32 Version: 4.0.9.7 - WildTangent) Hidden Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3503.0728 - Microsoft Corporation) Youda Jewel Shop (x32 Version: 3.0.2.32 - WildTangent) Hidden ==================== Custom CLSID (Whitelisted): ========================== (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.) ==================== Restore Points ========================= 21-02-2015 12:41:31 Windows Update 30-05-2015 12:52:42 Zainstalowano: Microsoft Office Professional Edition 2003 02-06-2015 10:11:33 Installed Toshiba Book Place. 04-06-2015 16:08:57 Installed AVG 2015 04-06-2015 16:09:24 Installed AVG 2015 08-06-2015 10:05:49 Windows Update ==================== Hosts content: =============================== (If needed Hosts: directive could be included in the fixlist to reset Hosts.) 2012-07-26 08:26 - 2012-07-26 08:26 - 00000824 ____A C:\windows\system32\Drivers\etc\hosts ==================== Scheduled Tasks (Whitelisted) ============= (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.) Task: {04167A3E-54E7-4B71-9FD6-AD6A36F63B98} - System32\Tasks\Norton Anti-Theft\Norton Error Analyzer => C:\Program Files (x86)\Norton Anti-Theft\Engine\1.10.0.9\SymErr.exe Task: {212BDB2D-E227-406F-8E60-A56E1B5E07DB} - System32\Tasks\Microsoft\Windows\RemovalTools\MRT_HB => C:\windows\system32\MRT.exe [2015-04-30] (Microsoft Corporation) Task: {428294D4-04EC-4540-960B-137264E978FA} - System32\Tasks\TOSHIBA\Service Station => C:\Program Files\TOSHIBA\Toshiba Service Station\ToshibaServiceStation.exe [2012-07-28] (TOSHIBA Corporation) Task: {9D9F0731-6935-44CA-9B38-0F108173C046} - System32\Tasks\Norton Anti-Theft\Norton Error Processor => C:\Program Files (x86)\Norton Anti-Theft\Engine\1.10.0.9\SymErr.exe Task: {BC159C14-7982-4029-BE2C-72436586C961} - System32\Tasks\klcp_update => C:\Program Files (x86)\K-Lite Codec Pack\Tools\CodecTweakTool.exe [2015-05-31] () Task: {C2A2BBC1-3CF4-4C14-9BE5-F2D318F4E164} - System32\Tasks\Synaptics TouchPad Enhancements => \Program Files\Synaptics\SynTP\SynTPEnh.exe [2012-08-17] (Synaptics Incorporated) Task: {D9469CCA-5343-4134-8624-676DBE30CCB0} - System32\Tasks\Adobe Acrobat Update Task => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [2015-03-07] (Adobe Systems Incorporated) ==================== Loaded Modules (Whitelisted) ============== 2015-03-23 11:42 - 2014-03-07 04:41 - 00240720 _____ () C:\ProgramData\MobileBrServ\mbbservice.exe 2012-07-19 04:38 - 2012-07-19 04:38 - 00020904 _____ () C:\Program Files\TOSHIBA\Hotkey\SmoothView.dll 2012-07-19 04:38 - 2012-07-19 04:38 - 00049064 _____ () C:\Program Files\TOSHIBA\Hotkey\Hotkey\FnZ.dll 2012-08-14 05:13 - 2012-08-14 05:13 - 00018344 _____ () C:\Program Files\Toshiba\Teco\TecoMUI.dll 2015-06-06 14:05 - 2015-06-06 14:05 - 01179136 _____ () C:\windows\assembly\NativeImages_v4.0.30319_64\Windows.UI\2d56f4ed6abbf10d0fca06ab4fbfecc4\Windows.UI.ni.dll 2012-07-25 23:44 - 2012-07-25 23:35 - 00036864 _____ () C:\windows\system32\WinMetadata\Windows.Data.winmd 2015-06-06 14:04 - 2015-06-06 14:04 - 00295936 _____ () C:\windows\assembly\NativeImages_v4.0.30319_64\Windows.Foundation\19b3a0667450d039aa3ebef43d489fe7\Windows.Foundation.ni.dll 2015-06-04 12:43 - 2014-08-19 22:12 - 01356568 _____ () C:\Program Files\Tablet\Pen\libxml2.dll ==================== Alternate Data Streams (Whitelisted) ========= (If an entry is included in the fixlist, only the ADS will be removed.) ==================== Safe Mode (Whitelisted) =================== (If an item is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.) ==================== EXE Association (Whitelisted) =============== (If an entry is included in the fixlist, the registry item will be restored to default or removed.) ==================== Internet Explorer trusted/restricted =============== (If an entry is included in the fixlist, it will be removed from the registry.) ==================== Other Areas ============================ (Currently there is no automatic fix for this section.) HKU\S-1-5-21-3803612601-3542390502-1188812204-1001\Control Panel\Desktop\\Wallpaper -> C:\Windows\Web\Wallpaper\Innovation\Blue.jpg HKU\S-1-5-21-3803612601-3542390502-1188812204-1003\Control Panel\Desktop\\Wallpaper -> C:\windows\Web\Wallpaper\Innovation\White.jpg DNS Servers: 172.17.48.1 ==================== MSCONFIG/TASK MANAGER disabled items == (Currently there is no automatic fix for this section.) ==================== FirewallRules (Whitelisted) =============== (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.) FirewallRules: [vm-monitoring-nb-session] => (Allow) LPort=139 FirewallRules: [{1AB94965-8F43-48F8-9679-146469AE3F09}] => (Allow) C:\Program Files (x86)\Windows Live\Contacts\wlcomm.exe FirewallRules: [{D7B5C841-1264-4E92-9244-3359506ACC47}] => (Allow) LPort=2869 FirewallRules: [{A138BF14-60A4-411D-B3EF-0686682919AC}] => (Allow) LPort=1900 FirewallRules: [{7AA9508B-C36E-4C65-BECC-754FBE9187D1}] => (Allow) C:\Program Files (x86)\Mozilla Firefox\firefox.exe FirewallRules: [{9C6433B0-7925-4FCF-8ECD-88C29DE649A7}] => (Allow) C:\Program Files (x86)\Mozilla Firefox\firefox.exe FirewallRules: [{67FF0C9F-17FD-4B52-8B39-510AC2EE7952}] => (Allow) C:\Program Files (x86)\AVG\AVG2015\avgnsa.exe FirewallRules: [{350085A4-DB0E-46B0-8E10-D8326009BC8E}] => (Allow) C:\Program Files (x86)\AVG\AVG2015\avgnsa.exe FirewallRules: [{56E09E7A-D683-43B6-9149-93A125112344}] => (Allow) C:\Program Files (x86)\AVG\AVG2015\avgdiagex.exe FirewallRules: [{9922309B-8EE1-4609-B01B-6F11BBB837A8}] => (Allow) C:\Program Files (x86)\AVG\AVG2015\avgdiagex.exe FirewallRules: [{47E33E69-C876-4DD5-9FC8-B549D314FC82}] => (Allow) C:\Program Files (x86)\AVG\AVG2015\avgmfapx.exe FirewallRules: [{18A12960-E0F0-4D3A-8B1E-F9EB28B417C7}] => (Allow) C:\Program Files (x86)\AVG\AVG2015\avgmfapx.exe FirewallRules: [{655492B0-4776-42E0-888D-A9CDEE6D0630}] => (Allow) C:\Program Files (x86)\AVG\AVG2015\avgemca.exe FirewallRules: [{5C178D2F-36BE-495E-A0E3-46C2D6D43432}] => (Allow) C:\Program Files (x86)\AVG\AVG2015\avgemca.exe ==================== Faulty Device Manager Devices ============= ==================== Event log errors: ========================= Application errors: ================== Error: (06/09/2015 11:56:32 AM) (Source: Toshiba App Place) (EventID: 0) (User: ) Description: System.Net.WebException: The remote name could not be resolved: 'api.snappcloud.com' Error Data: (no response) Stack Trace: at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult) at SnappCloud.ActivationReminder.AraClient.GetResponseCallback[T](IAsyncResult result) Error: (06/09/2015 11:46:32 AM) (Source: Toshiba App Place) (EventID: 0) (User: ) Description: System.Net.WebException: The remote name could not be resolved: 'api.snappcloud.com' Error Data: (no response) Stack Trace: at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult) at SnappCloud.ActivationReminder.AraClient.GetResponseCallback[T](IAsyncResult result) Error: (06/09/2015 11:36:31 AM) (Source: Toshiba App Place) (EventID: 0) (User: ) Description: System.Net.WebException: The remote name could not be resolved: 'api.snappcloud.com' Error Data: (no response) Stack Trace: at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult) at SnappCloud.ActivationReminder.AraClient.GetResponseCallback[T](IAsyncResult result) Error: (06/09/2015 11:27:32 AM) (Source: Application Hang) (EventID: 1002) (User: ) Description: The program soffice.bin version 4.4.3.2 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel. Process ID: b88 Start Time: 01d0a1b52a6e01aa Termination Time: 16 Application Path: C:\Program Files (x86)\LibreOffice 4\program\soffice.bin Report Id: 38c9cda2-0e81-11e5-be79-008cfa433ef7 Faulting package full name: Faulting package-relative application ID: Error: (06/09/2015 11:26:31 AM) (Source: Toshiba App Place) (EventID: 0) (User: ) Description: System.Net.WebException: The remote name could not be resolved: 'api.snappcloud.com' Error Data: (no response) Stack Trace: at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult) at SnappCloud.ActivationReminder.AraClient.GetResponseCallback[T](IAsyncResult result) Error: (06/08/2015 10:49:30 AM) (Source: Toshiba App Place) (EventID: 0) (User: ) Description: System.Net.WebException: The remote name could not be resolved: 'api.snappcloud.com' Error Data: (no response) Stack Trace: at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult) at SnappCloud.ActivationReminder.AraClient.GetResponseCallback[T](IAsyncResult result) Error: (06/08/2015 10:39:30 AM) (Source: Toshiba App Place) (EventID: 0) (User: ) Description: System.Net.WebException: The remote name could not be resolved: 'api.snappcloud.com' Error Data: (no response) Stack Trace: at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult) at SnappCloud.ActivationReminder.AraClient.GetResponseCallback[T](IAsyncResult result) Error: (06/08/2015 10:29:29 AM) (Source: Toshiba App Place) (EventID: 0) (User: ) Description: System.Net.WebException: The remote name could not be resolved: 'api.snappcloud.com' Error Data: (no response) Stack Trace: at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult) at SnappCloud.ActivationReminder.AraClient.GetResponseCallback[T](IAsyncResult result) Error: (06/08/2015 10:27:41 AM) (Source: Application Hang) (EventID: 1002) (User: ) Description: The program firefox.exe version 38.0.5.5623 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel. Process ID: c10 Start Time: 01d0a1b50e866bf1 Termination Time: 8541 Application Path: C:\Program Files (x86)\Mozilla Firefox\firefox.exe Report Id: aeffc204-0daf-11e5-be79-008cfa433ef7 Faulting package full name: Faulting package-relative application ID: Error: (06/08/2015 10:19:24 AM) (Source: Toshiba App Place) (EventID: 0) (User: ) Description: System.Net.WebException: The remote name could not be resolved: 'api.snappcloud.com' Error Data: (no response) Stack Trace: at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult) at SnappCloud.ActivationReminder.AraClient.GetResponseCallback[T](IAsyncResult result) System errors: ============= Error: (06/08/2015 10:55:15 AM) (Source: Microsoft-Windows-HAL) (EventID: 12) (User: ) Description: The platform firmware has corrupted memory across the previous system power transition. Please check for updated firmware for your system. Error: (06/08/2015 10:25:57 AM) (Source: Service Control Manager) (EventID: 7011) (User: ) Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the avgwd service. Error: (06/08/2015 09:27:46 AM) (Source: Server) (EventID: 2505) (User: ) Description: The server could not bind to the transport \Device\NetBT_Tcpip_{9693B575-AD69-4C7C-9EFC-E81858AC3527} because another computer on the network has the same name. The server could not start. Error: (06/08/2015 09:27:14 AM) (Source: Microsoft-Windows-HAL) (EventID: 12) (User: ) Description: The platform firmware has corrupted memory across the previous system power transition. Please check for updated firmware for your system. Error: (06/08/2015 09:27:12 AM) (Source: Service Control Manager) (EventID: 7000) (User: ) Description: The Application Information service failed to start due to the following error: %%1053 Error: (06/08/2015 09:27:12 AM) (Source: Service Control Manager) (EventID: 7011) (User: ) Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Appinfo service. Error: (06/08/2015 09:26:42 AM) (Source: Service Control Manager) (EventID: 7011) (User: ) Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the IKEEXT service. Error: (06/08/2015 09:26:19 AM) (Source: Service Control Manager) (EventID: 7022) (User: ) Description: The Server service hung on starting. Error: (06/08/2015 09:26:12 AM) (Source: Service Control Manager) (EventID: 7011) (User: ) Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the iphlpsvc service. Error: (06/08/2015 09:25:24 AM) (Source: BugCheck) (EventID: 1001) (User: ) Description: 0x0000009f (0x0000000000000003, 0xfffffa80043cf060, 0xfffff803de7cfb40, 0xfffffa800468da30)C:\windows\MEMORY.DMP060815-52884-01 Microsoft Office: ========================= Error: (06/09/2015 11:56:32 AM) (Source: Toshiba App Place) (EventID: 0) (User: ) Description: System.Net.WebException: The remote name could not be resolved: 'api.snappcloud.com' Error Data: (no response) Stack Trace: at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult) at SnappCloud.ActivationReminder.AraClient.GetResponseCallback[T](IAsyncResult result) Error: (06/09/2015 11:46:32 AM) (Source: Toshiba App Place) (EventID: 0) (User: ) Description: System.Net.WebException: The remote name could not be resolved: 'api.snappcloud.com' Error Data: (no response) Stack Trace: at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult) at SnappCloud.ActivationReminder.AraClient.GetResponseCallback[T](IAsyncResult result) Error: (06/09/2015 11:36:31 AM) (Source: Toshiba App Place) (EventID: 0) (User: ) Description: System.Net.WebException: The remote name could not be resolved: 'api.snappcloud.com' Error Data: (no response) Stack Trace: at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult) at SnappCloud.ActivationReminder.AraClient.GetResponseCallback[T](IAsyncResult result) Error: (06/09/2015 11:27:32 AM) (Source: Application Hang) (EventID: 1002) (User: ) Description: soffice.bin4.4.3.2b8801d0a1b52a6e01aa16C:\Program Files (x86)\LibreOffice 4\program\soffice.bin38c9cda2-0e81-11e5-be79-008cfa433ef7 Error: (06/09/2015 11:26:31 AM) (Source: Toshiba App Place) (EventID: 0) (User: ) Description: System.Net.WebException: The remote name could not be resolved: 'api.snappcloud.com' Error Data: (no response) Stack Trace: at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult) at SnappCloud.ActivationReminder.AraClient.GetResponseCallback[T](IAsyncResult result) Error: (06/08/2015 10:49:30 AM) (Source: Toshiba App Place) (EventID: 0) (User: ) Description: System.Net.WebException: The remote name could not be resolved: 'api.snappcloud.com' Error Data: (no response) Stack Trace: at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult) at SnappCloud.ActivationReminder.AraClient.GetResponseCallback[T](IAsyncResult result) Error: (06/08/2015 10:39:30 AM) (Source: Toshiba App Place) (EventID: 0) (User: ) Description: System.Net.WebException: The remote name could not be resolved: 'api.snappcloud.com' Error Data: (no response) Stack Trace: at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult) at SnappCloud.ActivationReminder.AraClient.GetResponseCallback[T](IAsyncResult result) Error: (06/08/2015 10:29:29 AM) (Source: Toshiba App Place) (EventID: 0) (User: ) Description: System.Net.WebException: The remote name could not be resolved: 'api.snappcloud.com' Error Data: (no response) Stack Trace: at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult) at SnappCloud.ActivationReminder.AraClient.GetResponseCallback[T](IAsyncResult result) Error: (06/08/2015 10:27:41 AM) (Source: Application Hang) (EventID: 1002) (User: ) Description: firefox.exe38.0.5.5623c1001d0a1b50e866bf18541C:\Program Files (x86)\Mozilla Firefox\firefox.exeaeffc204-0daf-11e5-be79-008cfa433ef7 Error: (06/08/2015 10:19:24 AM) (Source: Toshiba App Place) (EventID: 0) (User: ) Description: System.Net.WebException: The remote name could not be resolved: 'api.snappcloud.com' Error Data: (no response) Stack Trace: at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult) at SnappCloud.ActivationReminder.AraClient.GetResponseCallback[T](IAsyncResult result) ==================== Memory info =========================== Processor: AMD A6-4400M APU with Radeon(tm) HD Graphics Percentage of memory in use: 63% Total physical RAM: 3550.25 MB Available physical RAM: 1292.46 MB Total Pagefile: 7134.25 MB Available Pagefile: 4053.21 MB Total Virtual: 8192 MB Available Virtual: 8191.78 MB ==================== Drives ================================ Drive c: (TI10657600C) (Fixed) (Total:454.54 GB) (Free:403.45 GB) NTFS ==================== MBR & Partition Table ================== ======================================================== Disk: 0 (Size: 465.8 GB) (Disk ID: 00000000) Partition: GPT Partition Type. ==================== End of log ============================