Additional scan result of Farbar Recovery Scan Tool (x86) Version: 15-01-2015 01 Ran by qqlka at 2015-01-16 15:45:00 Running from C:\Users\qqlka\Desktop Boot Mode: Safe Mode (minimal) ========================================================== ==================== Security Center ======================== (If an entry is included in the fixlist, it will be removed.) AV: avast! Antivirus (Disabled - Up to date) {17AD7D40-BA12-9C46-7131-94903A54AD8B} AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} AS: avast! Antivirus (Disabled - Up to date) {ACCC9CA4-9C28-93C8-4B81-AFE241D3E736} FW: avast! Antivirus (Disabled) {2F96FC65-F07D-9D1E-5A6E-3DA5C487EAF0} ==================== Installed Programs ====================== (Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.) 7-Zip 9.20 (HKLM\...\7-Zip) (Version: - ) Adobe Flash Player 15 Plugin (HKLM\...\Adobe Flash Player Plugin) (Version: 15.0.0.246 - Adobe Systems Incorporated) Adobe Reader XI (11.0.10) (HKLM\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.10 - Adobe Systems Incorporated) AMD Catalyst Install Manager (HKLM\...\{B448BC74-1CB7-7A57-3313-5E075AFB413E}) (Version: 8.0.877.0 - Advanced Micro Devices, Inc.) Avast Free Antivirus (HKLM\...\Avast) (Version: 10.0.2208 - AVAST Software) BitComet 1.37 (HKLM\...\BitComet) (Version: 1.37 - CometNetwork) CWK (Czasowy Wyłącznik Komputera) (HKLM\...\CWK) (Version: 2.52.3.43 - Damian Pasternak) DAEMON Tools Lite (HKLM\...\DAEMON Tools Lite) (Version: 4.48.1.0347 - Disc Soft Ltd) eMule (HKLM\...\eMule) (Version: - ) EVEREST Ultimate Edition v5.50 (HKLM\...\EVEREST Ultimate Edition_is1) (Version: 5.50 - Lavalys, Inc.) Fallout (HKLM\...\{59DD711B-CA1F-4358-8F14-DC3B31741730}) (Version: 1.00.000 - ) Fallout 2 (HKLM\...\{976B0966-3C27-465A-95BA-2AC8F7DC667D}) (Version: 1.00.000 - ) Fallout Tactics (HKLM\...\{75ECB77B-A2FD-444B-977A-D5B7ACD80D85}) (Version: 1.27 - ) Full Pack ReBalance SnC v2 (HKLM\...\{A281663D-433D-4D18-9865-CEC42A54A97E}_is1) (Version: 1.0 - Dimmell) Google Chrome (HKLM\...\Google Chrome) (Version: 39.0.2171.99 - Google Inc.) Google Update Helper (Version: 1.3.25.11 - Google Inc.) Hidden Gothic II - Noc Kruka (HKLM\...\{6FB6D550-DDC4-4996-9CDF-91C34F0A4C4A}) (Version: 2.60.000 - ) Gothic II (HKLM\...\Gothic II) (Version: 1.32 - JoWooD Software Productions AG) Hitman 2 Cichy Zabójca (HKLM\...\{DF0101CD-1BC3-4220-86CC-C5B74EE64A6F}) (Version: 1.01 - Eidos Interactive) Hitman Kontrakty (HKLM\...\{3BDD2DA8-99F9-4EC9-9992-128BDAE30537}) (Version: 1.00.0000 - Eidos Interactive) Hitman Kryptonim C47 (HKLM\...\{43BA47DD-56A2-4203-B192-27049FD9DB79}) (Version: 1.00.0000 - Eidos Interactive) Mafia (HKLM\...\Mafia) (Version: - ) Mafia Game (HKLM\...\Mafia Game) (Version: - ) Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation) Microsoft .NET Framework 4.5.1 (Polski) (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1045) (Version: 4.5.50938 - Microsoft Corporation) Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30214.0 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation) Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319 (HKLM\...\{196BB40D-1578-3D01-B289-BEFC77A11A1E}) (Version: 10.0.30319 - Microsoft Corporation) Mozilla Firefox 34.0.5 (x86 pl) (HKLM\...\Mozilla Firefox 34.0.5 (x86 pl)) (Version: 34.0.5 - Mozilla) Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 34.0.5 - Mozilla) Mozilla Thunderbird 31.3.0 (x86 pl) (HKLM\...\Mozilla Thunderbird 31.3.0 (x86 pl)) (Version: 31.3.0 - Mozilla) OpenOffice.org 3.4.1 (HKLM\...\{18192D3F-5537-4560-AD89-D695F72AF91D}) (Version: 3.41.9593 - Apache Software Foundation) Opera Stable 26.0.1656.60 (HKLM\...\Opera 26.0.1656.60) (Version: 26.0.1656.60 - Opera Software ASA) Return to Castle Wolfenstein (HKLM\...\Return to Castle Wolfenstein) (Version: 1.40 - Activision, Inc.) SAGEM F@st 800-840 (HKLM\...\{4AE3A0CB-87B0-4F51-BECD-3D1F8DFDD62F}) (Version: 4.06.000 - SAGEM) SumatraPDF (HKLM\...\SumatraPDF) (Version: 2.4 - Krzysztof Kowalczyk) SuperMemo UX - Angielski. No problem!+ 1 (HKLM\...\SuperMemo UX - Angielski. No problem!+ 1) (Version: - ) SuperMemo UX - Angielski. No problem!+ 2 (HKLM\...\SuperMemo UX - Angielski. No problem!+ 2) (Version: - ) Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 15.3.29.0 - Synaptics Incorporated) The Elder Scrolls III - Morrowind Z³ota Edycja (HKLM\...\{E52D32A0-0005-11D7-928D-000ACD006A23}) (Version: 1.0 - ) Twierdza Krzy¿owiec (HKLM\...\{8C3727F2-8E37-49E4-820C-03B1677F53B6}) (Version: 1.00 - ) UltraISO Premium V9.62 (HKLM\...\UltraISO_is1) (Version: - ) Wolfenstein - Enemy Territory (HKLM\...\Wolfenstein - Enemy Territory) (Version: - ) ==================== Custom CLSID (selected items): ========================== (If an entry is included in the fixlist, it will be removed from registry. Any eventual file will not be moved.) ==================== Restore Points ========================= ==================== Hosts content: ========================== (If needed Hosts: directive could be included in the fixlist to reset Hosts.) 2009-07-14 03:04 - 2009-06-10 22:39 - 00000824 ____A C:\Windows\system32\Drivers\etc\hosts ==================== Scheduled Tasks (whitelisted) ============= (If an entry is included in the fixlist, it will be removed from registry. Any associated file could be listed separately to be moved.) Task: {0564B4CB-2A7A-480E-89C0-E38CA1758E1E} - System32\Tasks\51ec3028-e744-4461-9c78-c0fa846c7471-6 => C:\Program Files\CinemaPro-1.5cV08.01\51ec3028-e744-4461-9c78-c0fa846c7471-6.exe [2015-01-08] (Cinema ProV08.01) <==== ATTENTION Task: {0811325A-44B3-4E6D-BC24-D06A49391A31} - System32\Tasks\{C953FC65-0B3E-48F3-A6BD-349EC8694804} => pcalua.exe -a C:\Users\me\AppData\Roaming\mystartsearch\UninstallManager.exe -c -ptid=sky Task: {255C64FB-91F8-445D-866E-A49A70BA2462} - System32\Tasks\{5F2D9518-A0E2-4964-A294-2C887569E693} => pcalua.exe -a D:\NeostradaTP\Drivers\Sagem800\Setup.exe -d D:\NeostradaTP\Drivers\Sagem800 Task: {2C59ECAF-3A27-4640-9F4B-519B05BDD70F} - \Microsoft\Windows\MUI\LPRemove No Task File <==== ATTENTION Task: {5C22D283-20C2-4FAF-8B46-81C8553BB107} - System32\Tasks\Adobe Flash Player Updater => C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2014-12-10] (Adobe Systems Incorporated) Task: {5D80F53F-33BD-4236-B3F9-FFA221DB1494} - System32\Tasks\globalUpdateUpdateTaskMachineCore => C:\Program Files\globalUpdate\Update\GoogleUpdate.exe [2015-01-08] (globalUpdate) <==== ATTENTION Task: {5F1AE9E0-0D8C-4852-8EB8-476C96616272} - System32\Tasks\{52D9E959-D497-4AED-8A41-3E8F16EFDFF7} => pcalua.exe -a "C:\Users\me\Desktop\Stronghold Crusader - spolszczenie.exe" -d C:\Users\me\Desktop Task: {62F42E7A-DB1B-426F-A1FF-BCF724B78534} - System32\Tasks\51ec3028-e744-4461-9c78-c0fa846c7471-5_user => C:\Program Files\CinemaPro-1.5cV08.01\51ec3028-e744-4461-9c78-c0fa846c7471-5.exe [2015-01-08] (Cinema ProV08.01) <==== ATTENTION Task: {68E50601-E28F-47B7-BB48-42435F395999} - System32\Tasks\51ec3028-e744-4461-9c78-c0fa846c7471-11 => C:\Program Files\CinemaPro-1.5cV08.01\51ec3028-e744-4461-9c78-c0fa846c7471-11.exe [2015-01-08] (Cinema ProV08.01) <==== ATTENTION Task: {72AF7EAE-256E-47B9-8C44-E8624E838DE9} - System32\Tasks\51ec3028-e744-4461-9c78-c0fa846c7471-1 => C:\Program Files\CinemaPro-1.5cV08.01\CinemaPro-1.5cV08.01-codedownloader.exe [2015-01-08] (Cinema ProV08.01) <==== ATTENTION Task: {7EAD2125-D719-4410-AEE8-F7B9C5549CA2} - System32\Tasks\{53C075B6-7925-4F4A-B0E7-D1E211621A06} => pcalua.exe -a F:\setup\Setup.exe -d F:\setup Task: {7F1B6A32-B476-431E-A12F-40C659769705} - System32\Tasks\{DBB2311A-DB6C-491B-980F-E00DB62EE555} => pcalua.exe -a C:\Users\me\Desktop\Sagem_Fast_800_Vista_7\setup.exe -d C:\Users\me\Desktop\Sagem_Fast_800_Vista_7 Task: {83DE3918-57AD-4BC6-84E9-B65F50B0E5B9} - System32\Tasks\51ec3028-e744-4461-9c78-c0fa846c7471-3 => C:\Program Files\CinemaPro-1.5cV08.01\51ec3028-e744-4461-9c78-c0fa846c7471-3.exe [2015-01-08] (Cinema ProV08.01) <==== ATTENTION Task: {8756075D-0EE7-4EEA-81B4-5F6C8E5D27C6} - System32\Tasks\Opera scheduled Autoupdate 1396393663 => C:\Program Files\Opera\launcher.exe [2014-12-17] (Opera Software) Task: {918608B8-075F-4D0F-A7C9-284B4EDE989E} - System32\Tasks\51ec3028-e744-4461-9c78-c0fa846c7471-4 => C:\Program Files\CinemaPro-1.5cV08.01\51ec3028-e744-4461-9c78-c0fa846c7471-4.exe <==== ATTENTION Task: {93F08468-6EE5-488A-8A68-C64CFE4DD3AC} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files\Google\Update\GoogleUpdate.exe [2013-11-27] (Google Inc.) Task: {AAFE4DF1-522F-4051-930F-29CEB0A8008F} - System32\Tasks\Adobe Acrobat Update Task => C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe [2014-12-19] (Adobe Systems Incorporated) Task: {AF81E504-AEA8-4CC4-8C29-52A4DEA906A7} - System32\Tasks\51ec3028-e744-4461-9c78-c0fa846c7471-7 => C:\Program Files\CinemaPro-1.5cV08.01\51ec3028-e744-4461-9c78-c0fa846c7471-7.exe [2015-01-08] (Cinema ProV08.01) <==== ATTENTION Task: {C735BCD8-7F0A-4F31-8E42-8BF460FB92BD} - System32\Tasks\51ec3028-e744-4461-9c78-c0fa846c7471-2 => C:\Program Files\CinemaPro-1.5cV08.01\51ec3028-e744-4461-9c78-c0fa846c7471-2.exe [2015-01-08] (Cinema ProV08.01) <==== ATTENTION Task: {CDCFA67F-673A-4ABF-9E1D-62F39E5EE175} - System32\Tasks\globalUpdateUpdateTaskMachineUA => C:\Program Files\globalUpdate\Update\GoogleUpdate.exe [2015-01-08] (globalUpdate) <==== ATTENTION Task: {D73D2B0A-5A11-4355-9895-40C0149B65FC} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files\Google\Update\GoogleUpdate.exe [2013-11-27] (Google Inc.) Task: {DC6D6392-B20C-41A1-9E14-6BF3EBCBBEF7} - System32\Tasks\51ec3028-e744-4461-9c78-c0fa846c7471-5 => C:\Program Files\CinemaPro-1.5cV08.01\51ec3028-e744-4461-9c78-c0fa846c7471-5.exe [2015-01-08] (Cinema ProV08.01) <==== ATTENTION Task: {ED0DCECB-EDDD-430D-B6FC-32BE191BB8D7} - System32\Tasks\avast! Emergency Update => C:\Program Files\AVAST Software\Avast\AvastEmUpdate.exe [2014-12-21] (AVAST Software) (If an entry is included in the fixlist, the task (.job) file will be moved. The file which is running by the task will not be moved.) Task: C:\Windows\Tasks\51ec3028-e744-4461-9c78-c0fa846c7471-1.job => C:\Program Files\CinemaPro-1.5cV08.01\CinemaPro-1.5cV08.01-codedownloader.exe <==== ATTENTION Task: C:\Windows\Tasks\51ec3028-e744-4461-9c78-c0fa846c7471-11.job => C:\Program Files\CinemaPro-1.5cV08.01\51ec3028-e744-4461-9c78-c0fa846c7471-11.exe <==== ATTENTION Task: C:\Windows\Tasks\51ec3028-e744-4461-9c78-c0fa846c7471-2.job => C:\Program Files\CinemaPro-1.5cV08.01\51ec3028-e744-4461-9c78-c0fa846c7471-2.exe <==== ATTENTION Task: C:\Windows\Tasks\51ec3028-e744-4461-9c78-c0fa846c7471-3.job => C:\Program Files\CinemaPro-1.5cV08.01\51ec3028-e744-4461-9c78-c0fa846c7471-3.exe <==== ATTENTION Task: C:\Windows\Tasks\51ec3028-e744-4461-9c78-c0fa846c7471-4.job => C:\Program Files\CinemaPro-1.5cV08.01\51ec3028-e744-4461-9c78-c0fa846c7471-4.exe <==== ATTENTION Task: C:\Windows\Tasks\51ec3028-e744-4461-9c78-c0fa846c7471-5.job => C:\Program Files\CinemaPro-1.5cV08.01\51ec3028-e744-4461-9c78-c0fa846c7471-5.exe <==== ATTENTION Task: C:\Windows\Tasks\51ec3028-e744-4461-9c78-c0fa846c7471-5_user.job => C:\Program Files\CinemaPro-1.5cV08.01\51ec3028-e744-4461-9c78-c0fa846c7471-5.exe <==== ATTENTION Task: C:\Windows\Tasks\51ec3028-e744-4461-9c78-c0fa846c7471-6.job => C:\Program Files\CinemaPro-1.5cV08.01\51ec3028-e744-4461-9c78-c0fa846c7471-6.exe <==== ATTENTION Task: C:\Windows\Tasks\51ec3028-e744-4461-9c78-c0fa846c7471-7.job => C:\Program Files\CinemaPro-1.5cV08.01\51ec3028-e744-4461-9c78-c0fa846c7471-7.exe <==== ATTENTION Task: C:\Windows\Tasks\Adobe Flash Player Updater.job => C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe Task: C:\Windows\Tasks\globalUpdateUpdateTaskMachineCore.job => C:\Program Files\globalUpdate\Update\GoogleUpdate.exe <==== ATTENTION Task: C:\Windows\Tasks\globalUpdateUpdateTaskMachineUA.job => C:\Program Files\globalUpdate\Update\GoogleUpdate.exe <==== ATTENTION Task: C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files\Google\Update\GoogleUpdate.exe Task: C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files\Google\Update\GoogleUpdate.exe ==================== Loaded Modules (whitelisted) ============= ==================== Alternate Data Streams (whitelisted) ========= (If an entry is included in the fixlist, only the Alternate Data Streams will be removed.) ==================== Safe Mode (whitelisted) =================== (If an item is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.) HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Option => "OptionValue"="1" ==================== EXE Association (whitelisted) ============= (If an entry is included in the fixlist, the default will be restored. None default entries will be removed.) ==================== MSCONFIG/TASK MANAGER disabled items ========= (Currently there is no automatic fix for this section.) ========================= Accounts: ========================== Administrator (S-1-5-21-3314370245-1754849457-2748816276-500 - Administrator - Disabled) Guest (S-1-5-21-3314370245-1754849457-2748816276-501 - Limited - Enabled) => C:\Users\Guest me (S-1-5-21-3314370245-1754849457-2748816276-1000 - Administrator - Enabled) => C:\Users\me qqlka (S-1-5-21-3314370245-1754849457-2748816276-1002 - Administrator - Enabled) => C:\Users\qqlka ==================== Faulty Device Manager Devices ============= Name: avast! Revert Description: avast! Revert Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1} Manufacturer: Service: aswRvrt Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24) Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed. Devices stay in this state if they have been prepared for removal. After you remove the device, this error disappears.Remove the device, and this error should be resolved. Name: WAN Miniport (PPP over Ethernet Protocol) Description: WAN Miniport (PPP over Ethernet Protocol) Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318} Manufacturer: ZTEIC Inc Service: ZTPPPOE Problem: : This device is disabled. (Code 22) Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions. Name: Security Processor Loader Driver Description: Security Processor Loader Driver Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1} Manufacturer: Service: spldr Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24) Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed. Devices stay in this state if they have been prepared for removal. After you remove the device, this error disappears.Remove the device, and this error should be resolved. Name: WAN Miniport (PPP over Ethernet Protocol) #2 Description: WAN Miniport (PPP over Ethernet Protocol) Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318} Manufacturer: ZTEIC Inc Service: ZTPPPOE Problem: : This device is disabled. (Code 22) Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions. Name: avast! VM Monitor Description: avast! VM Monitor Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1} Manufacturer: Service: aswVmm Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24) Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed. Devices stay in this state if they have been prepared for removal. After you remove the device, this error disappears.Remove the device, and this error should be resolved. ==================== Event log errors: ========================= Application errors: ================== Error: (01/15/2015 05:53:39 PM) (Source: Microsoft-Windows-CAPI2) (EventID: 512) (User: ) Description: The Cryptographic Services service failed to initialize the VSS backup "System Writer" object. Details: Could not query the status of the EventSystem service. System Error: A system shutdown is in progress. . Error: (01/15/2015 05:51:08 PM) (Source: MsiInstaller) (EventID: 11719) (User: me-PC) Description: Aplikacja: Kaspersky Internet Security -- Błąd 1719. Brak dostępu do usługi Instalatora Windows. Skontaktuj się z działem pomocy technicznej, aby sprawdzić czy jest ona odpowiednio zarejestrowana i włączona. Error: (01/15/2015 05:15:02 PM) (Source: Microsoft-Windows-CAPI2) (EventID: 512) (User: ) Description: The Cryptographic Services service failed to initialize the VSS backup "System Writer" object. Details: Could not query the status of the EventSystem service. System Error: A system shutdown is in progress. . Error: (01/14/2015 05:50:25 PM) (Source: Application Error) (EventID: 1005) (User: ) Description: Windows cannot access the file C:\Windows\Fonts\StaticCache.dat for one of the following reasons: there is a problem with the network connection, the disk that the file is stored on, or the storage drivers installed on this computer; or the disk is missing. Windows closed the program Windows Task Manager because of this error. Program: Windows Task Manager File: C:\Windows\Fonts\StaticCache.dat The error value is listed in the Additional Data section. User Action 1. Open the file again. This situation might be a temporary problem that corrects itself when the program runs again. 2. If the file still cannot be accessed and - It is on the network, your network administrator should verify that there is not a problem with the network and that the server can be contacted. - It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer. 3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER. 4. If the problem persists, restore the file from a backup copy. 5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for further assistance. Additional Data Error value: C0000185 Disk type: 3 Error: (01/14/2015 05:50:25 PM) (Source: Application Error) (EventID: 1000) (User: ) Description: Faulting application name: taskmgr.exe, version: 6.1.7601.17514, time stamp: 0x4ce78d21 Faulting module name: USP10.dll, version: 1.626.7601.18454, time stamp: 0x5359c2c9 Exception code: 0xc0000006 Fault offset: 0x00033431 Faulting process id: 0x5c0 Faulting application start time: 0xtaskmgr.exe0 Faulting application path: taskmgr.exe1 Faulting module path: taskmgr.exe2 Report Id: taskmgr.exe3 Error: (01/14/2015 05:31:56 PM) (Source: Wininit) (EventID: 1015) (User: ) Description: A critical system process, C:\Windows\system32\lsm.exe, failed with status code 1. The machine must now be restarted. Error: (01/14/2015 05:23:37 PM) (Source: Application Error) (EventID: 1005) (User: ) Description: Windows cannot access the file C:\Windows\System32\shell32.dll for one of the following reasons: there is a problem with the network connection, the disk that the file is stored on, or the storage drivers installed on this computer; or the disk is missing. Windows closed the program Microsoft Help and Support because of this error. Program: Microsoft Help and Support File: C:\Windows\System32\shell32.dll The error value is listed in the Additional Data section. User Action 1. Open the file again. This situation might be a temporary problem that corrects itself when the program runs again. 2. If the file still cannot be accessed and - It is on the network, your network administrator should verify that there is not a problem with the network and that the server can be contacted. - It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer. 3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER. 4. If the problem persists, restore the file from a backup copy. 5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for further assistance. Additional Data Error value: C0000185 Disk type: 3 Error: (01/14/2015 05:23:37 PM) (Source: Application Error) (EventID: 1000) (User: ) Description: Faulting application name: helppane.exe, version: 6.1.7600.16385, time stamp: 0x4a5bcd83 Faulting module name: SHELL32.dll, version: 6.1.7601.18517, time stamp: 0x53aa285b Exception code: 0xc0000006 Fault offset: 0x00115527 Faulting process id: 0x520 Faulting application start time: 0xhelppane.exe0 Faulting application path: helppane.exe1 Faulting module path: helppane.exe2 Report Id: helppane.exe3 Error: (01/14/2015 04:54:02 AM) (Source: Application Error) (EventID: 1005) (User: ) Description: Windows cannot access the file C:\Windows\HelpPane.exe for one of the following reasons: there is a problem with the network connection, the disk that the file is stored on, or the storage drivers installed on this computer; or the disk is missing. Windows closed the program Microsoft Help and Support because of this error. Program: Microsoft Help and Support File: C:\Windows\HelpPane.exe The error value is listed in the Additional Data section. User Action 1. Open the file again. This situation might be a temporary problem that corrects itself when the program runs again. 2. If the file still cannot be accessed and - It is on the network, your network administrator should verify that there is not a problem with the network and that the server can be contacted. - It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer. 3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER. 4. If the problem persists, restore the file from a backup copy. 5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for further assistance. Additional Data Error value: C0000185 Disk type: 3 Error: (01/14/2015 04:54:02 AM) (Source: Application Error) (EventID: 1000) (User: ) Description: Faulting application name: helppane.exe, version: 6.1.7600.16385, time stamp: 0x4a5bcd83 Faulting module name: helppane.exe, version: 6.1.7600.16385, time stamp: 0x4a5bcd83 Exception code: 0xc0000006 Fault offset: 0x0004ed6f Faulting process id: 0x5e4 Faulting application start time: 0xhelppane.exe0 Faulting application path: helppane.exe1 Faulting module path: helppane.exe2 Report Id: helppane.exe3 System errors: ============= Error: (01/16/2015 03:32:08 PM) (Source: atapi) (EventID: 11) (User: ) Description: The driver detected a controller error on \Device\Ide\IdePort0. Error: (01/16/2015 03:32:08 PM) (Source: atapi) (EventID: 11) (User: ) Description: The driver detected a controller error on \Device\Ide\IdePort0. Error: (01/16/2015 03:29:29 PM) (Source: Service Control Manager) (EventID: 7001) (User: ) Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: %%1068 Error: (01/16/2015 03:29:28 PM) (Source: Service Control Manager) (EventID: 7001) (User: ) Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: %%1068 Error: (01/16/2015 03:29:28 PM) (Source: Service Control Manager) (EventID: 7001) (User: ) Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: %%1068 Error: (01/16/2015 03:29:28 PM) (Source: Service Control Manager) (EventID: 7001) (User: ) Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: %%1068 Error: (01/16/2015 03:29:28 PM) (Source: Service Control Manager) (EventID: 7001) (User: ) Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: %%1068 Error: (01/16/2015 03:29:26 PM) (Source: Service Control Manager) (EventID: 7001) (User: ) Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: %%1068 Error: (01/16/2015 03:29:25 PM) (Source: Service Control Manager) (EventID: 7001) (User: ) Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: %%1068 Error: (01/16/2015 03:29:15 PM) (Source: Service Control Manager) (EventID: 7001) (User: ) Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: %%1068 Microsoft Office Sessions: ========================= Error: (01/15/2015 05:53:39 PM) (Source: Microsoft-Windows-CAPI2) (EventID: 512) (User: ) Description: Details: Could not query the status of the EventSystem service. System Error: A system shutdown is in progress. Error: (01/15/2015 05:51:08 PM) (Source: MsiInstaller) (EventID: 11719) (User: me-PC) Description: Aplikacja: Kaspersky Internet Security -- Błąd 1719. Brak dostępu do usługi Instalatora Windows. Skontaktuj się z działem pomocy technicznej, aby sprawdzić czy jest ona odpowiednio zarejestrowana i włączona.(NULL)(NULL)(NULL)(NULL)(NULL) Error: (01/15/2015 05:15:02 PM) (Source: Microsoft-Windows-CAPI2) (EventID: 512) (User: ) Description: Details: Could not query the status of the EventSystem service. System Error: A system shutdown is in progress. Error: (01/14/2015 05:50:25 PM) (Source: Application Error) (EventID: 1005) (User: ) Description: C:\Windows\Fonts\StaticCache.datWindows Task ManagerC00001853 Error: (01/14/2015 05:50:25 PM) (Source: Application Error) (EventID: 1000) (User: ) Description: taskmgr.exe6.1.7601.175144ce78d21USP10.dll1.626.7601.184545359c2c9c0000006000334315c001d03019dba54057C:\Windows\system32\taskmgr.exeC:\Windows\system32\USP10.dll6f2bcc67-9c0d-11e4-b812-9f52c33e1c87 Error: (01/14/2015 05:31:56 PM) (Source: Wininit) (EventID: 1015) (User: ) Description: C:\Windows\system32\lsm.exe1 Error: (01/14/2015 05:23:37 PM) (Source: Application Error) (EventID: 1005) (User: ) Description: C:\Windows\System32\shell32.dllMicrosoft Help and SupportC00001853 Error: (01/14/2015 05:23:37 PM) (Source: Application Error) (EventID: 1000) (User: ) Description: helppane.exe6.1.7600.163854a5bcd83SHELL32.dll6.1.7601.1851753aa285bc00000060011552752001d03015dc5525d3C:\Windows\helppane.exeC:\Windows\system32\SHELL32.dllb0da8490-9c09-11e4-b9cb-ed2a978b168a Error: (01/14/2015 04:54:02 AM) (Source: Application Error) (EventID: 1005) (User: ) Description: C:\Windows\HelpPane.exeMicrosoft Help and SupportC00001853 Error: (01/14/2015 04:54:02 AM) (Source: Application Error) (EventID: 1000) (User: ) Description: helppane.exe6.1.7600.163854a5bcd83helppane.exe6.1.7600.163854a5bcd83c00000060004ed6f5e401d02fad38ecca48C:\Windows\helppane.exeC:\Windows\helppane.exef9ad7b83-9ba0-11e4-8607-2c27d7d326ca ==================== Memory info =========================== Processor: AMD Sempron(tm) M100 Percentage of memory in use: 19% Total physical RAM: 1788.2 MB Available physical RAM: 1434.35 MB Total Pagefile: 3576.4 MB Available Pagefile: 3253.28 MB Total Virtual: 2047.88 MB Available Virtual: 1913.81 MB ==================== Drives ================================ Drive c: () (Fixed) (Total:85 GB) (Free:57.73 GB) NTFS Drive e: (programy) (Fixed) (Total:147.78 GB) (Free:102.53 GB) NTFS Drive j: () (Removable) (Total:7.46 GB) (Free:5.29 GB) FAT32 ==================== MBR & Partition Table ================== ======================================================== Disk: 0 (MBR Code: Windows 7 or 8) (Size: 232.9 GB) (Disk ID: 47724F99) Partition 1: (Active) - (Size=100 MB) - (Type=07 NTFS) Partition 2: (Not Active) - (Size=85 GB) - (Type=07 NTFS) Partition 3: (Not Active) - (Size=147.8 GB) - (Type=07 NTFS) ======================================================== Disk: 1 (Size: 7.5 GB) (Disk ID: 00000000) Partition: GPT Partition Type. ==================== End Of Log ============================