OTL Extras logfile created on: 15/04/2011 00:55:49 - Run 2 OTL by OldTimer - Version 3.2.22.3 Folder = C:\Documents and Settings\Lukasz\Desktop Windows XP Home Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation Internet Explorer (Version = 8.0.6001.18702) Locale: 00000809 | Country: United Kingdom | Language: ENG | Date Format: dd/MM/yyyy 502.00 Mb Total Physical Memory | 196.00 Mb Available Physical Memory | 39.00% Memory free 1.00 Gb Paging File | 1.00 Gb Available in Paging File | 75.00% Paging File free Paging file location(s): C:\pagefile.sys 756 1512 [binary data] %SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files Drive C: | 27.95 Gb Total Space | 15.46 Gb Free Space | 55.32% Space Free | Partition Type: NTFS Drive D: | 20.95 Gb Total Space | 7.17 Gb Free Space | 34.21% Space Free | Partition Type: NTFS Computer Name: YOUR-844AEAC0A5 | User Name: Lukasz | Logged in as Administrator. Boot Mode: Normal | Scan Mode: All users Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days [color=#E56717]========== Extra Registry (SafeList) ==========[/color] [color=#E56717]========== File Associations ==========[/color] [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\] .cpl [@ = cplfile] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%* [color=#E56717]========== Shell Spawning ==========[/color] [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command] batfile [open] -- "%1" %* cmdfile [open] -- "%1" %* comfile [open] -- "%1" %* cplfile [cplopen] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%* exefile [open] -- "%1" %* htmlfile [edit] -- Reg Error: Key error. piffile [open] -- "%1" %* regfile [merge] -- Reg Error: Key error. scrfile [config] -- "%1" scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l scrfile [open] -- "%1" /S txtfile [edit] -- Reg Error: Key error. Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1 Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Folder [open] -- %SystemRoot%\Explorer.exe /idlist,%I,%L (Microsoft Corporation) Folder [explore] -- %SystemRoot%\Explorer.exe /e,/idlist,%I,%L (Microsoft Corporation) Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) [color=#E56717]========== Security Center Settings ==========[/color] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center] "FirstRunDisabled" = 1 "AntiVirusDisableNotify" = 1 "FirewallDisableNotify" = 1 "UpdatesDisableNotify" = 1 "AntiVirusOverride" = 0 "FirewallOverride" = 0 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\AhnlabAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ComputerAssociatesAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\KasperskyAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeFirewall] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaFirewall] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SophosAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TinyFirewall] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendFirewall] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall] [color=#E56717]========== System Restore Settings ==========[/color] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore] "DisableSR" = 0 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Sr] "Start" = 0 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SrService] "Start" = 2 [color=#E56717]========== Firewall Settings ==========[/color] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile] [color=#E56717]========== Authorized Applications List ==========[/color] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List] "C:\Program Files\TalkTalk\agent\bin\bcont.exe" = C:\Program Files\TalkTalk\agent\bin\bcont.exe:*:Enabled:bcont.exe -- (SupportSoft, Inc.) "C:\Program Files\Common Files\SupportSoft\bin\tgsrvc.exe" = C:\Program Files\Common Files\SupportSoft\bin\tgsrvc.exe:*:Enabled:tgsrvc.exe -- (SupportSoft, Inc.) "C:\Program Files\TalkTalk\agent\bin\bcont_nm.exe" = C:\Program Files\TalkTalk\agent\bin\bcont_nm.exe:*:Enabled:bcont_nm.exe -- (SupportSoft, Inc.) "C:\Program Files\TalkTalk\bin\sprtcmd.exe" = C:\Program Files\TalkTalk\bin\sprtcmd.exe:*:Enabled:sprtcmd.exe -- (SupportSoft, Inc.) [color=#E56717]========== HKEY_LOCAL_MACHINE Uninstall List ==========[/color] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall] "{0CE5F45E-F6CC-4638-B0DD-BB7F6EF56713}" = HP Deskjet D1500 Printer Driver Software 10.0 Rel .3 "{0F7C2E47-089E-4d23-B9F7-39BE00100776}" = Toolbox "{0F9196C6-58B4-445B-B56E-B1200FECC151}" = Microsoft Bootvis "{11B83AD3-7A46-4C2E-A568-9505981D4C6F}" = HP Update "{169C78C0-8C32-4CA1-9602-D8E998ECE96A}" = VAIO Original Screen Saver VAIO Scene HD Wide Contents "{178832DE-9DE0-4C87-9F82-9315A9B03985}" = Windows Live Writer "{18669FF9-C8FE-407a-9F70-E674896B1DB4}" = GPBaseService "{1BEF9285-5530-426B-A5F1-5836B95C7EB1}" = VAIO Original Screen Saver "{205C6BDD-7B73-42DE-8505-9A093F35A238}" = Windows Live Upload Tool "{22B775E7-6C42-4FC5-8E10-9A5E3257BD94}" = MSVCRT "{23FB368F-1399-4EAC-817C-4B83ECBE3D83}" = mProSafe "{25CF0627-2EF6-4FCE-A0DE-7D6350C774B2}" = VAIO Original Screen Saver VAIO Scene HD Normal Contents "{26A24AE4-039D-4CA4-87B4-2F83216024FF}" = Java(TM) 6 Update 24 "{28DA872A-0848-48CF-B749-19A198157A2A}" = mDriver "{305468A6-DE2D-43ba-A168-2F45A97A89DA}" = DJ_SF_03_D1500_Software_Min "{3175E049-F9A9-4A3D-8F19-AC9FB04514D1}" = Windows Live Communications Platform "{34BFB099-07B2-4E95-A673-7362D60866A2}" = PSSWCORE "{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}" = WebFldrs XP "{36FDBE6E-6684-462b-AE98-9A39A1B200CC}" = HPProductAssistant "{3C3901C5-3455-3E0A-A214-0B093A5070A6}" = Microsoft .NET Framework 4 Client Profile "{4038EAF0-6F8E-4068-88F6-A417958B8AC5}" = PDF Manual NW-E010 Series "{45338B07-A236-4270-9A77-EBB4115517B5}" = Windows Live Sign-in Assistant "{474F25F5-BDC9-40E5-B1B6-F6BF23FC106F}" = Windows Live Essentials "{48E9DE14-39D1-4974-91A6-D4E1836F648D}" = SafeGuard® PrivateDisk 1.00.6 - Try and Buy Version "{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater "{5109C064-813E-4e87-B0DE-C8AF7B5BC02B}" = SmartWebPrintingOC "{51735133-A296-4EB0-BF16-AD93B55BD000}" = VAIO Original Screen Saver VAIO Motion SD Wide Contents "{52A69E11-7CEB-4a7d-9607-68BA4F39A89B}" = DeviceDiscovery "{531C0C3A-7112-4986-8222-5778FB547D81}" = VAIO Original Screen Saver VAIO Motion HD Normal Contents "{5798F351-F357-40B9-860F-5767A84BF60C}" = VAIO Fluid Wallpaper "{59452470-A902-477F-9338-9B88101681BD}" = Setting Utility Series "{5ACE69F0-A3E8-44eb-88C1-0A841E700180}" = TrayApp "{5FE1E412-D114-46E8-A891-5BE087B256A5}" = MVision "{639BB4D3-AA30-4A7B-8CB5-6DE681AD6659}" = VAIO Light Flo Wallpaper "{6412CECE-8172-4BE5-935B-6CECACD2CA87}" = Windows Live Mail "{66E6CE0C-5A1E-430C-B40A-0C90FF1804A8}" = eSupportQFolder "{687FEF8A-8597-40b4-832C-297EA3F35817}" = BufferChm "{6DE14BE4-6F04-4935-8ABD-A0A19FE2E55A}" = mCore "{6F5E2F4A-377D-4700-B0E3-8F7F7507EA15}" = CustomerResearchQFolder "{71249EFF-EFAB-48A0-B967-630F4E70BBC3}" = VAIO Original Screen Saver VAIO Scene SD Normal Contents "{805BC1AB-46C5-438C-BCB7-537A1A32290C}" = VAIO Original Screen Saver VAIO Motion SD Normal Contents "{837b34e3-7c30-493c-8f6a-2b0f04e2912c}" = Microsoft Visual C++ 2005 Redistributable "{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight "{8A85DEAD-7C1F-4368-881C-72AC74CB2E91}" = UnloadSupport "{8B928BA1-EDEC-4227-A2DA-DD83026C36F5}" = mPfMgr "{8E5233E1-7495-44FB-8DEB-4BE906D59619}" = Junk Mail filter update "{95120000-00B9-0409-0000-0000000FF1CE}" = Microsoft Application Error Reporting "{9CC89556-3578-48DD-8408-04E66EBEF401}" = mXML "{A0B9F8DF-C949-45ed-9808-7DC5C0C19C81}" = Status "{A0EB195B-5876-48E6-879D-33D4B2102610}" = SonicStage 4.3 "{A1F66FC9-11EE-4F2F-98C9-16F8D1E69FB7}" = Segoe UI "{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}" = Microsoft .NET Framework 3.0 Service Pack 2 "{A5AB9D5E-52E2-440e-A3ED-9512E253C81A}" = SolutionCenter "{AB5D51AE-EBC3-438D-872C-705C7C2084B0}" = DeviceManagementQFolder "{AC76BA86-7AD7-1045-7B44-AA0000000001}" = Adobe Reader X - Polish "{B1421599-A42D-47ef-B512-B9B0317BD599}" = DJ_SF_03_D1500_Software "{B8DBED1E-8BC3-4d08-B94A-F9D7D88E9BBF}" = HPSSupply "{BAD0FA60-09CF-4411-AE6A-C2844C8812FA}" = HP Photosmart Essential 2.5 "{BBD4DAC9-DF99-48CA-8F62-AE6F2BD47063}" = VAIO Original Screen Saver VAIO Motion HD Wide Contents "{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}" = Microsoft .NET Framework 2.0 Service Pack 2 "{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}" = Microsoft .NET Framework 1.1 "{CCB9B81A-167F-4832-B305-D2A0430840B3}" = WebReg "{CCD663AE-610D-4BDF-AAB0-E914B044527D}" = OpenMG Secure Module 4.7.00 "{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1 "{D084B1A9-153B-409D-AEBF-C40FCEF925EA}" = TalkTalk Assist & Go "{D2E0F0CC-6BE0-490b-B08B-9267083E34C9}" = MarketResearch "{D36B1F7D-3B51-4DBC-A4AE-F25B06DF2AD1}" = VAIO Control Center "{DF52D335-A00C-45E0-9CC4-6956A1ED892D}" = BTOffer "{E08DC77E-D09A-4e36-8067-D6DBBCC5F8DC}" = VideoToolkit01 "{E365AAB7-F160-4E2F-ACAC-28D487ACF47D}" = VAIO Original Screen Saver VAIO Scene SD Wide Contents "{E633D396-5188-4E9D-8F6B-BFB8BF3467E8}" = Skype™ 5.1 "{E80BB1C5-0BD7-4FEB-9C98-976BFC808552}" = ConnectGoV5UpdateVer2 "{F0BFC7EF-9CF8-44EE-91B0-158884CD87C5}" = mMHouse "{F0E12BBA-AD66-4022-A453-A1C8A0C4D570}" = Microsoft Choice Guard "{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver "{FCA651F3-5BDA-4DDA-9E4A-5D87D6914CC4}" = mWlsSafe "{FEB2D0CA-9912-4AA1-8FBE-CFD852F9F1FC}" = Panda Cloud Antivirus "Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX "Adobe Shockwave Player" = Adobe Shockwave Player 11.5 "Amazon MP3 Downloader" = Amazon MP3 Downloader 1.0.9 "Ashampoo Burning Studio 6 FREE_is1" = Ashampoo Burning Studio 6 FREE v.6.80 "CNXT_MODEM_HDAUDIO_VEN_14F1&DEV_2BFA&SUBSYS_20030003" = HDAUDIO SoftV92 Data Fax Modem with SmartCP "HDMI" = Intel(R) Graphics Media Accelerator Driver "HP Imaging Device Functions" = HP Imaging Device Functions 10.0 "HP Photosmart Essential" = HP Photosmart Essential 2.5 "HP Smart Web Printing" = HP Smart Web Printing "HP Solution Center & Imaging Support Tools" = HP Solution Center 10.0 "HPExtendedCapabilities" = HP Customer Participation Program 10.0 "ie8" = Windows Internet Explorer 8 "InstallShield_{CCD663AE-610D-4BDF-AAB0-E914B044527D}" = OpenMG Secure Module 4.7.00 "KLiteCodecPack_is1" = K-Lite Mega Codec Pack 7.0.0 "lvdrivers_11.50" = Logitech QuickCam Driver Package "Microsoft .NET Framework 1.1 (1033)" = Microsoft .NET Framework 1.1 "Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1 "Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile "MouseSuite98" = Sony USB Mouse "MSCompPackV1" = Microsoft Compression Client Pack 1.0 for Windows XP "NVIDIA Drivers" = NVIDIA Drivers "OpenMG HotFix4.7-07-13-22-01" = OpenMG Limited Patch 4.7-07-14-05-01 "Panda Cloud Antivirus" = Panda Cloud Antivirus "ProInst" = Intel(R) PROSet/Wireless Software "PROSet" = Intel(R) PRO Network Connections Drivers "Puran Defrag Free Edition_is1" = Puran Defrag Free Edition 7.2 "QuicktimeAlt_is1" = QuickTime Alternative 3.2.2 "RealAlt_is1" = Real Alternative 2.0.2 "Shop for HP Supplies" = Shop for HP Supplies "Switch" = Switch Sound File Converter "WavePad" = WavePad Sound Editor "Windows Media Format Runtime" = Windows Media Format 11 runtime "Windows Media Player" = Windows Media Player 11 "Windows XP Service Pack" = Windows XP Service Pack 3 "WinLiveSuite_Wave3" = Windows Live Essentials "WinRAR archiver" = WinRAR 4.00 (32-bitowy) "WMFDist11" = Windows Media Format 11 runtime "wmp11" = Windows Media Player 11 "Wudf01000" = Microsoft User-Mode Driver Framework Feature Pack 1.0 "YU2010_is1" = Your Uninstaller! 2010 [color=#E56717]========== Last 10 Event Log Errors ==========[/color] [ Application Events ] Error - 19/03/2011 16:19:40 | Computer Name = YOUR-844AEAC0A5 | Source = Application Error | ID = 1000 Description = Faulting application iexplore.exe, version 6.0.2900.2180, faulting module flash.ocx, version 7.0.19.0, fault address 0x00032db9. Error - 20/03/2011 02:01:45 | Computer Name = YOUR-844AEAC0A5 | Source = Windows Search Service | ID = 3024 Description = The update cannot be started because the content sources cannot be accessed. Fix the errors and try the update again. Context: Application, SystemIndex Catalog Error - 23/03/2011 06:06:50 | Computer Name = YOUR-844AEAC0A5 | Source = MsiInstaller | ID = 11904 Description = Product: SolutionCenter -- Error 1904. Module C:\WINDOWS\system32\Macromed\Flash\Flash9b.ocx failed to register. HRESULT -2147220473. Contact your support personnel. Error - 24/03/2011 05:52:24 | Computer Name = YOUR-844AEAC0A5 | Source = .NET Runtime Optimization Service | ID = 1103 Description = .NET Runtime Optimization Service (clr_optimization_v2.0.50727_32) - Tried to start a service that wasn't the latest version of CLR Optimization service. Will shutdown Error - 24/03/2011 05:56:28 | Computer Name = YOUR-844AEAC0A5 | Source = Windows Search Service | ID = 3013 Description = The entry in the hash map cannot be updated. Context: Application, SystemIndex Catalog Details: A device attached to the system is not functioning. (0x8007001f) [ System Events ] Error - 14/04/2011 06:38:27 | Computer Name = YOUR-844AEAC0A5 | Source = RemoteAccess | ID = 20106 Description = Unable to add the interface {0DD8E87F-137F-4E7A-89CD-33EB0F0AA93C} with the Router Manager for the IP protocol. The following error occurred: Cannot complete this function. Error - 14/04/2011 06:43:16 | Computer Name = YOUR-844AEAC0A5 | Source = Service Control Manager | ID = 7022 Description = The HP CUE DeviceDiscovery Service service hung on starting. Error - 14/04/2011 06:43:33 | Computer Name = YOUR-844AEAC0A5 | Source = RemoteAccess | ID = 20106 Description = Unable to add the interface {0DD8E87F-137F-4E7A-89CD-33EB0F0AA93C} with the Router Manager for the IP protocol. The following error occurred: Cannot complete this function. Error - 14/04/2011 06:47:55 | Computer Name = YOUR-844AEAC0A5 | Source = Service Control Manager | ID = 7022 Description = The HP CUE DeviceDiscovery Service service hung on starting. Error - 14/04/2011 06:48:28 | Computer Name = YOUR-844AEAC0A5 | Source = RemoteAccess | ID = 20106 Description = Unable to add the interface {0DD8E87F-137F-4E7A-89CD-33EB0F0AA93C} with the Router Manager for the IP protocol. The following error occurred: Cannot complete this function. Error - 14/04/2011 07:24:46 | Computer Name = YOUR-844AEAC0A5 | Source = atapi | ID = 262153 Description = The device, \Device\Ide\IdePort0, did not respond within the timeout period. Error - 14/04/2011 08:58:22 | Computer Name = YOUR-844AEAC0A5 | Source = Service Control Manager | ID = 7022 Description = The HP CUE DeviceDiscovery Service service hung on starting. Error - 14/04/2011 08:58:50 | Computer Name = YOUR-844AEAC0A5 | Source = RemoteAccess | ID = 20106 Description = Unable to add the interface {0DD8E87F-137F-4E7A-89CD-33EB0F0AA93C} with the Router Manager for the IP protocol. The following error occurred: Cannot complete this function. Error - 14/04/2011 19:47:01 | Computer Name = YOUR-844AEAC0A5 | Source = Service Control Manager | ID = 7022 Description = The HP CUE DeviceDiscovery Service service hung on starting. Error - 14/04/2011 19:47:25 | Computer Name = YOUR-844AEAC0A5 | Source = RemoteAccess | ID = 20106 Description = Unable to add the interface {0DD8E87F-137F-4E7A-89CD-33EB0F0AA93C} with the Router Manager for the IP protocol. The following error occurred: Cannot complete this function. < End of report >