Additional scan result of Farbar Recovery Scan Tool (x64) Version: 02.01.2018 Ran by My (04-01-2018 11:15:00) Running from C:\Users\My\Downloads Windows 8.1 (X64) (2018-01-03 12:58:46) Boot Mode: Normal ========================================================== ==================== Accounts: ============================= Administrator (S-1-5-21-367066759-3051834474-3753291197-500 - Administrator - Disabled) Guest (S-1-5-21-367066759-3051834474-3753291197-501 - Limited - Disabled) HomeGroupUser$ (S-1-5-21-367066759-3051834474-3753291197-1004 - Limited - Enabled) My (S-1-5-21-367066759-3051834474-3753291197-1002 - Administrator - Enabled) => C:\Users\My ==================== Security Center ======================== (If an entry is included in the fixlist, it will be removed.) AV: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} AV: McAfee Anti-Virus and Anti-Spyware (Enabled - Up to date) {DA9F8ED0-D0DE-39CC-F55A-51AB4CC1B556} AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} AS: McAfee Anti-Virus and Anti-Spyware (Enabled - Up to date) {61FE6F34-F6E4-3642-CFEA-6AD93746FFEB} FW: McAfee Firewall (Enabled) {E2A40FF5-9AB1-3894-DE05-F89EB212F22D} ==================== Installed Programs ====================== (Only the adware programs with "Hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.) 7-Zip 9.20 (x64 edition) (HKLM\...\{23170F69-40C1-2702-0920-000001000000}) (Version: 9.20.00.0 - Igor Pavlov) Adobe Shockwave Player 12.0 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.0.4.144 - Adobe Systems, Inc.) Airytec Switch Off (HKLM\...\Airytec Switch Off) (Version: 3.5.1 - Airytec) AMD Catalyst Install Manager (HKLM\...\{19C397A1-9C70-119F-E3BF-752C432FD217}) (Version: 8.0.915.0 - Advanced Micro Devices, Inc.) Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.) CyberLink LabelPrint (HKLM-x32\...\InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243}) (Version: 2.5.5.6902 - CyberLink Corp.) CyberLink Media Suite 10 (HKLM-x32\...\InstallShield_{1FBF6C24-C1fD-4101-A42B-0C564F9E8E79}) (Version: 10.0.5.3303 - CyberLink Corp.) CyberLink Power2Go 8 (HKLM-x32\...\InstallShield_{2A87D48D-3FDF-41fd-97CD-A1E370EFFFE2}) (Version: 8.0.5.3416 - CyberLink Corp.) CyberLink PowerDVD 12 (HKLM-x32\...\InstallShield_{B46BEA36-0B71-4A4E-AE41-87241643FA0A}) (Version: 12.0.2.3418 - CyberLink Corp.) CyberLink YouCam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 5.0.2.3302 - CyberLink Corp.) D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden DisableMSDefender (HKLM\...\{74FE39A0-FB76-47CD-84BA-91E2BBB17EF2}) (Version: 1.0.0 - Hewlett-Packard Company) Hidden Energy Star (HKLM-x32\...\{FC0ADA4D-8FA5-4452-8AFF-F0A0BAC97EF7}) (Version: 1.0.9 - Hewlett-Packard Company) Fotogalerie (HKLM-x32\...\{0FD66C6F-4023-4C74-AF8E-9B8B2053868E}) (Version: 16.4.3508.0205 - Microsoft Corporation) Hidden Google Chrome (HKLM-x32\...\Google Chrome) (Version: 63.0.3239.108 - Google Inc.) Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.7 - Google Inc.) Hidden Hewlett-Packard ACLM.NET v1.2.2.3 (HKLM-x32\...\{6F340107-F9AA-47C6-B54C-C3A19F11553F}) (Version: 1.00.0000 - Hewlett-Packard Company) Hidden HP Connected Music (Meridian - installer) (HKLM-x32\...\StartHPConnectedMusic) (Version: 1.0 - Meridian Audio Ltd) HP Documentation (HKLM-x32\...\{D82B396E-A647-4C81-9DA4-C61F7BB620EC}) (Version: 1.1.0.0 - Hewlett-Packard) HP Registration Service (HKLM\...\{D1E8F2D7-7794-4245-B286-87ED86C1893C}) (Version: 1.2.7127.4628 - Hewlett-Packard) HP SimplePass (HKLM-x32\...\InstallShield_{314FAD12-F785-4471-BCE8-AB506642B9A1}) (Version: 8.00.57 - Hewlett-Packard) HP Support Assistant (HKLM-x32\...\{3AF15EEA-8EDF-4393-BB6C-CF8A9986486A}) (Version: 7.3.35.20 - Hewlett-Packard Company) HP System Event Utility (HKLM-x32\...\{C78E8F51-3EAD-4F0C-83F0-EF371075E0B4}) (Version: 1.0.10 - Hewlett-Packard Company) HP Utility Center (HKLM\...\{1D7EB7E7-0B5D-4A23-A383-7EF133090026}) (Version: 2.3.2 - Hewlett-Packard Company) HP Wireless Button Driver (HKLM-x32\...\{30B2D1D8-0A07-4B71-9553-0710C5D31E35}) (Version: 1.1.2.1 - Hewlett-Packard Company) Inst5675 (HKLM\...\{2DE6247C-7077-451B-8BA7-FFD1A2ABBB47}) (Version: 8.00.57 - Softex Inc.) Hidden Inst5676 (HKLM\...\{878F6913-7421-4713-97F7-0A736EE2A188}) (Version: 8.00.57 - Softex Inc.) Hidden McAfee LiveSafe (HKLM-x32\...\MSC) (Version: 15.0.179 - McAfee, Inc.) Microsoft Office (HKLM-x32\...\{90150000-0138-0409-0000-0000000FF1CE}) (Version: 15.0.4454.1510 - Microsoft Corporation) Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation) Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation) Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation) Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation) Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation) Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 (HKLM-x32\...\{15134cb0-b767-4960-a911-f2d16ae54797}) (Version: 11.0.50727.1 - Microsoft Corporation) Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 (HKLM-x32\...\{22154f09-719a-4619-bb71-5b3356999fbf}) (Version: 11.0.50727.1 - Microsoft Corporation) Movie Maker (HKLM-x32\...\{3C5F91EF-5C0B-4D13-BCBE-0FC6FC3ED7F9}) (Version: 16.4.3508.0205 - Microsoft Corporation) Hidden Movie Maker (HKLM-x32\...\{45898170-E68C-4F02-AA35-C2186BF347A3}) (Version: 16.4.3508.0205 - Microsoft Corporation) Hidden Movie Maker (HKLM-x32\...\{6066D3FE-3692-4449-A3C8-D1EAA2C0E9E7}) (Version: 16.4.3508.0205 - Microsoft Corporation) Hidden OEM Application Profile (HKLM-x32\...\{70D5F822-F4C4-33D9-7EEC-2A4AF4EA7BDC}) (Version: 1.00.0000 - Ihr Firmenname) Realtek Card Reader (HKLM-x32\...\{5BC2B5AB-80DE-4E83-B8CF-426902051D0A}) (Version: 6.2.9600.29071 - Realtek Semiconductor Corp.) Realtek Ethernet Controller All-In-One Windows Driver (HKLM-x32\...\{F7E7F0CB-AA41-4D5A-B6F2-8E6738EB063F}) (Version: 8.20.815.2013 - Realtek) Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7071 - Realtek Semiconductor Corp.) REALTEK Wireless LAN Driver (HKLM-x32\...\{A5107464-AA9B-4177-8129-5FF2F42DD322}) (Version: 1.00.12.0906 - REALTEK Semiconductor Corp.) swMSM (HKLM-x32\...\{612C34C7-5E90-47D8-9B5C-0F717DD82726}) (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 17.0.16.1 - Synaptics Incorporated) VLC media player (HKLM-x32\...\VLC media player) (Version: 2.2.8 - VideoLAN) Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3508.0205 - Microsoft Corporation) ==================== Custom CLSID (Whitelisted): ========================== (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.) ContextMenuHandlers1: [7-Zip] -> {23170F69-40C1-278A-1000-000100020000} => C:\Program Files\7-Zip\7-zip.dll [2010-11-18] (Igor Pavlov) ContextMenuHandlers1: [CLVDShellExt] -> {3E2A0A32-6E14-4BAD-AA87-BBB6A75EBFF2} => C:\Program Files (x86)\Common Files\CyberLink\ShellExtComponent\CLVDShellExt.dll [2013-10-16] (Cyberlink) ContextMenuHandlers1: [McCtxMenuFrmWrk] -> {CCA9EFD3-29ED-430A-BA6D-E6BBFF0A60C2} => c:\Program Files\mcafee\msc\McCtxMenuFrmWrk.dll [2016-09-23] (McAfee, Inc.) ContextMenuHandlers2: [CLVDShellExt] -> {3E2A0A32-6E14-4BAD-AA87-BBB6A75EBFF2} => C:\Program Files (x86)\Common Files\CyberLink\ShellExtComponent\CLVDShellExt.dll [2013-10-16] (Cyberlink) ContextMenuHandlers4: [7-Zip] -> {23170F69-40C1-278A-1000-000100020000} => C:\Program Files\7-Zip\7-zip.dll [2010-11-18] (Igor Pavlov) ContextMenuHandlers5: [ACE] -> {5E2121EE-0300-11D4-8D3B-444553540000} => C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\atiacm64.dll [2013-09-25] (Advanced Micro Devices, Inc.) ContextMenuHandlers6: [McCtxMenuFrmWrk] -> {CCA9EFD3-29ED-430A-BA6D-E6BBFF0A60C2} => c:\Program Files\mcafee\msc\McCtxMenuFrmWrk.dll [2016-09-23] (McAfee, Inc.) ==================== Scheduled Tasks (Whitelisted) ============= (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.) Task: {07B5A9EC-2383-4201-AA7E-42C0A83394E9} - System32\Tasks\Hewlett-Packard\HP Support Assistant\Update Check => C:\ProgramData\Hewlett-Packard\HP Support Framework\Resources\Updater7\HPSFUpdater.exe [2012-11-29] (Hewlett-Packard Company) Task: {0D03377B-F1FB-4FF0-9924-068FD07B50F5} - System32\Tasks\Hewlett-Packard\HP Support Assistant\WarrantyChecker => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPWarrantyCheck\HPWarrantyChecker.exe [2013-08-09] (Hewlett-Packard) Task: {5662C52B-2BEC-40A3-9E14-5FB59AE9F0CC} - System32\Tasks\Hewlett-Packard\HP Support Assistant\PC Health Analysis => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe [2013-08-29] (Hewlett-Packard Company) Task: {72328FC7-98C5-4B30-97BD-57E4CFDBF517} - System32\Tasks\McAfee Remediation (Prepare) => C:\Program Files\Common Files\AV\McAfee VirusScan\upgrade.exe [2017-10-05] (McAfee, Inc.) Task: {73CABCF1-0064-4861-841E-454BF1436E18} - System32\Tasks\McAfeeLogon => C:\Program Files\Common Files\mcafee\platform\McUICnt.exe [2016-09-20] (McAfee, Inc.) Task: {79509385-40FE-498B-B004-D7DE4DACB64E} - System32\Tasks\Hewlett-Packard\HP Support Assistant\HP Support Assistant Quick Start => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe [2013-08-29] (Hewlett-Packard Company) Task: {7EE7E2E9-5BBE-400E-8D02-5D7AE09D662A} - System32\Tasks\HPGenoobeReminder => C:\Program Files (x86)\Hewlett-Packard\HP Registration Service\HP GenOOBE\HPGenOOBE.exe [2013-10-05] () Task: {8DB7A45B-09D5-4185-A4D1-B016DE77FA3D} - System32\Tasks\CLMLSvc_P2G8 => C:\Program Files (x86)\CyberLink\Power2Go8\CLMLSvc_P2G8.exe [2013-08-05] (CyberLink) Task: {9685FF0A-3403-446B-B960-01644C6CC7CA} - System32\Tasks\Hewlett-Packard\HP Support Assistant\WarrantyChecker_DeviceScan => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPWarrantyCheck\HPWarrantyChecker.exe [2013-08-09] (Hewlett-Packard) Task: {9A3C42EF-A767-413F-9125-9613FF9F1A59} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2018-01-03] (Google Inc.) Task: {9BC0F85F-D3B9-4551-86F1-45745B8FEE8A} - System32\Tasks\McAfee\McAfee Idle Detection Task Task: {AB409EE7-25DE-4F72-8E4E-8870E7E5FA9A} - System32\Tasks\McAfee\McAfee Auto Maintenance Task Agent Task: {DADC6EBB-88CF-460A-BE70-E33644095231} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2018-01-03] (Google Inc.) Task: {F0F48F32-6D80-4361-9521-B1A587638843} - System32\Tasks\CLVDLauncher => C:\Program Files (x86)\CyberLink\Power2Go8\CLVDLauncher.exe [2013-03-12] (CyberLink Corp.) (If an entry is included in the fixlist, the task (.job) file will be moved. The file which is running by the task will not be moved.) ==================== Shortcuts & WMI ======================== (The entries could be listed to be restored or removed.) ==================== Loaded Modules (Whitelisted) ============== 2013-10-14 11:23 - 2013-10-14 11:23 - 000109568 _____ () C:\Program Files\Hewlett-Packard\SimplePass\cachesrvr.exe 2013-10-14 11:24 - 2013-10-14 11:24 - 000627200 _____ () C:\Program Files\Hewlett-Packard\SimplePass\cachedrv.dll 2013-10-14 11:25 - 2013-10-14 11:25 - 002541056 _____ () C:\Program Files\Hewlett-Packard\SimplePass\autheng.dll 2013-10-14 11:22 - 2013-10-14 11:22 - 000035328 _____ () C:\Program Files\Hewlett-Packard\SimplePass\ssplogon.dll 2013-10-14 11:22 - 2013-10-14 11:22 - 000055296 _____ () C:\Program Files\Hewlett-Packard\SimplePass\RandomPass.dll 2013-10-14 11:22 - 2013-10-14 11:22 - 000021504 _____ () C:\Program Files\Hewlett-Packard\SimplePass\cryptodll.dll 2013-10-14 11:35 - 2013-10-14 11:35 - 000306064 _____ () C:\Program Files\Hewlett-Packard\SimplePass\mstrpwd.dll 2013-10-14 11:35 - 2013-10-14 11:35 - 001297296 _____ () C:\Program Files\Hewlett-Packard\SimplePass\GraphicalPwd.dll 2013-09-25 06:49 - 2013-09-25 06:49 - 000099328 _____ () C:\Program Files\ATI Technologies\ATI.ACE\A4\AdaptiveSleepService.exe 2013-09-25 06:48 - 2013-09-25 06:48 - 000127488 _____ () C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Container.Wlan.dll 2018-01-04 03:40 - 2016-10-25 00:31 - 000508368 _____ () C:\Program Files\Common Files\McAfee\Sustainability\GenericPlugin.dll 2013-10-14 11:30 - 2013-10-14 11:30 - 000065024 _____ () C:\Program Files\Hewlett-Packard\SimplePass\opvapp.exe 2018-01-03 14:21 - 2017-12-14 03:49 - 004063064 _____ () C:\Program Files (x86)\Google\Chrome\Application\63.0.3239.108\libglesv2.dll 2018-01-03 14:21 - 2017-12-14 03:49 - 000099672 _____ () C:\Program Files (x86)\Google\Chrome\Application\63.0.3239.108\libegl.dll 2014-03-18 12:05 - 2013-08-05 08:49 - 000627672 _____ () C:\Program Files (x86)\CyberLink\Power2Go8\CLMediaLibrary.dll 2013-08-05 15:48 - 2013-08-05 15:48 - 000016856 _____ () C:\Program Files (x86)\CyberLink\Power2Go8\CLMLSvcPS.dll ==================== Alternate Data Streams (Whitelisted) ========= (If an entry is included in the fixlist, only the ADS will be removed.) ==================== Safe Mode (Whitelisted) =================== (If an entry is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.) HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS => ""="" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcpltsvc => ""="" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mcapexe => ""="" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\McMPFSvc => ""="Service" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\McNaiAnn => ""="" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\MCODS => ""="" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mcpltsvc => ""="" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfeaack => ""="Service" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfeaack.sys => ""="Driver" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfeavfk => ""="Service" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfeavfk.sys => ""="Driver" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfefire => ""="Service" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfefirek => ""="Service" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfefirek.sys => ""="Driver" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfehidk => ""="Service" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfehidk.sys => ""="Driver" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfemms => ""="Service" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfetdi2k => ""="Service" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfetdi2k.sys => ""="Driver" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfevtp => ""="Service" ==================== Association (Whitelisted) =============== (If an entry is included in the fixlist, the registry item will be restored to default or removed.) ==================== Internet Explorer trusted/restricted =============== (If an entry is included in the fixlist, it will be removed from the registry.) ==================== Hosts content: =============================== (If needed Hosts: directive could be included in the fixlist to reset Hosts.) 2013-08-22 14:25 - 2013-08-22 14:25 - 000000824 _____ C:\Windows\system32\Drivers\etc\hosts ==================== Other Areas ============================ (Currently there is no automatic fix for this section.) HKU\S-1-5-21-367066759-3051834474-3753291197-1002\Control Panel\Desktop\\Wallpaper -> C:\Windows\web\wallpaper\Hewlett-Packard Backgrounds\backgroundDefault.jpg DNS Servers: 192.168.1.1 HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System => (ConsentPromptBehaviorAdmin: 5) (ConsentPromptBehaviorUser: 3) (EnableLUA: 1) HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer => (SmartScreenEnabled: RequireAdmin) Windows Firewall is enabled. ==================== MSCONFIG/TASK MANAGER disabled items == ==================== FirewallRules (Whitelisted) =============== (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.) FirewallRules: [{FE90E0A4-2F52-4263-9121-9F0C32F9C1ED}] => (Allow) C:\Program Files (x86)\Windows Live\Contacts\wlcomm.exe FirewallRules: [{5014F03A-667E-4176-90D4-2CE0CB764EFC}] => (Allow) LPort=2869 FirewallRules: [{A3981B44-D824-4C80-B091-DBB56B91955A}] => (Allow) LPort=1900 FirewallRules: [{D9ED539D-16E2-40BA-A400-53E6E8D1C6B4}] => (Allow) C:\Program Files (x86)\HPConnectedMusic\HPConnectedMusic.exe FirewallRules: [{7FE72193-50E0-40E2-B554-6812EF34A0BF}] => (Allow) C:\Program Files (x86)\HPConnectedMusic\HPConnectedMusic.exe FirewallRules: [{1BD1E50A-65FF-43DF-BAD4-8A8489B76845}] => (Allow) %LocalAppData%\HPConnectedMusic\Application\HPConnectedMusic.exe FirewallRules: [{72A83EC5-E5E4-4F14-A7DB-F5A128A01A82}] => (Allow) %LocalAppData%\HPConnectedMusic\Application\HPConnectedMusic.exe FirewallRules: [{5135F4A5-545C-47A7-860D-7DF760B55B53}] => (Allow) %LocalAppData%\HPConnectedMusic\Application\spotify_helper.exe FirewallRules: [{584C2E1A-0640-4F41-A86E-F739347AB418}] => (Allow) %LocalAppData%\HPConnectedMusic\Application\spotify_helper.exe FirewallRules: [{AB2AD230-0A0D-4AF9-A1DA-77EE93DD9BC7}] => (Allow) C:\Program Files\Bonjour\mDNSResponder.exe FirewallRules: [{FECB9050-6096-4432-BE3A-F097A2CCE993}] => (Allow) C:\Program Files\Bonjour\mDNSResponder.exe FirewallRules: [{8156E82A-CCF2-40F5-8C0A-0EF8EFB32A91}] => (Allow) C:\Program Files (x86)\Bonjour\mDNSResponder.exe FirewallRules: [{5D95F3F3-BC8F-4922-92A7-5FD21CA27DE0}] => (Allow) C:\Program Files (x86)\Bonjour\mDNSResponder.exe FirewallRules: [{C61A462D-50CF-4840-99F1-2C04CBB064DB}] => (Allow) C:\Program Files (x86)\CyberLink\PowerDVD12\PowerDVD12.exe FirewallRules: [{A6E1B587-B9D9-434A-897D-7DC52B20F1C6}] => (Allow) C:\Program Files (x86)\CyberLink\PowerDVD12\Kernel\DMR\PowerDVD12DMREngine.exe FirewallRules: [{9F731C56-15BD-4DAD-8DCC-FF749B3FBE2F}] => (Allow) C:\Program Files (x86)\CyberLink\PowerDVD12\Kernel\DMS\CLMSServerPDVD12.exe FirewallRules: [{519EC9D7-2FCE-47A4-94C2-DBA4B1AD2E18}] => (Allow) C:\Program Files (x86)\CyberLink\PowerDVD12\PowerDVD12Agent.exe FirewallRules: [{C4796F5D-2F09-45F6-A7D0-67EC60F43AD1}] => (Allow) C:\Program Files (x86)\CyberLink\PowerDVD12\PowerDVD12ML.exe FirewallRules: [{6CDA2FE8-F07C-483B-BE8C-5F28857053E0}] => (Allow) C:\Program Files (x86)\CyberLink\PowerDVD12\Movie\PowerDVD.exe FirewallRules: [{3D37D23B-FF11-450F-BDAB-7EB605C18650}] => (Allow) C:\Program Files\Common Files\mcafee\platform\McSvcHost\McSvHost.exe FirewallRules: [{B0F2CF92-7C9C-4639-B91F-B5CC76846791}] => (Allow) C:\Program Files\Common Files\mcafee\platform\McSvcHost\McSvHost.exe FirewallRules: [{28DC7B06-9686-4F04-BE3D-5AC1194A1434}] => (Allow) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe FirewallRules: [{1E0F78BC-9E5F-4A61-B630-78AF4D3F68C3}] => (Allow) C:\Program Files\Common Files\mcafee\platform\McSvcHost\McSvHost.exe FirewallRules: [{F3A7132A-555C-4F1F-AB45-C25CE3D8BEBC}] => (Allow) C:\Program Files\Common Files\mcafee\platform\McSvcHost\McSvHost.exe ==================== Restore Points ========================= ==================== Faulty Device Manager Devices ============= ==================== Event log errors: ========================= Application errors: ================== Error: (01/04/2018 03:37:43 AM) (Source: Customer Experience Improvement Program) (EventID: 1008) (User: ) Description: A problem prevented Customer Experience Improvement Program data from being sent to Microsoft, (Error 80070005). Error: (01/04/2018 03:28:53 AM) (Source: AVLogEvent) (EventID: 5005) (User: NT AUTHORITY) Description: Content is missing. Error Code:a7f42014 Error: (01/04/2018 03:27:53 AM) (Source: AVLogEvent) (EventID: 5005) (User: NT AUTHORITY) Description: Content is missing. Error Code:a7f42014 Error: (01/04/2018 03:27:44 AM) (Source: AVLogEvent) (EventID: 5005) (User: NT AUTHORITY) Description: Content is missing. Error Code:a7f42014 Error: (01/04/2018 03:26:56 AM) (Source: AVLogEvent) (EventID: 5005) (User: NT AUTHORITY) Description: Content is missing. Error Code:a7f42014 Error: (01/04/2018 03:26:53 AM) (Source: AVLogEvent) (EventID: 5005) (User: NT AUTHORITY) Description: Content is missing. Error Code:a7f42014 Error: (01/04/2018 03:26:52 AM) (Source: AVLogEvent) (EventID: 5005) (User: NT AUTHORITY) Description: Content is missing. Error Code:a7f42014 Error: (01/04/2018 03:25:52 AM) (Source: AVLogEvent) (EventID: 5005) (User: NT AUTHORITY) Description: Content is missing. Error Code:a7f42014 Error: (01/04/2018 03:24:52 AM) (Source: AVLogEvent) (EventID: 5005) (User: NT AUTHORITY) Description: Content is missing. Error Code:a7f42014 Error: (01/04/2018 03:23:52 AM) (Source: AVLogEvent) (EventID: 5005) (User: NT AUTHORITY) Description: Content is missing. Error Code:a7f42014 System errors: ============= Error: (01/04/2018 10:59:58 AM) (Source: Service Control Manager) (EventID: 7023) (User: ) Description: The Interactive Services Detection service terminated with the following error: Incorrect function. Error: (01/04/2018 10:50:58 AM) (Source: Service Control Manager) (EventID: 7000) (User: ) Description: The McAfee OOBE Service2 service failed to start due to the following error: %%1083 = The executable program that this service is configured to run in does not implement the service. Error: (01/04/2018 10:50:25 AM) (Source: Microsoft-Windows-HAL) (EventID: 13) (User: NT AUTHORITY) Description: The system watchdog timer was triggered. Error: (01/04/2018 10:50:52 AM) (Source: EventLog) (EventID: 6008) (User: ) Description: The previous system shutdown at 03:44:28 on ‎2018-‎01-‎04 was unexpected. Error: (01/04/2018 03:47:27 AM) (Source: Service Control Manager) (EventID: 7023) (User: ) Description: The Interactive Services Detection service terminated with the following error: %%1 = Incorrect function. Error: (01/04/2018 03:44:01 AM) (Source: Service Control Manager) (EventID: 7000) (User: ) Description: The McAfee Proxy Service service failed to start due to the following error: %%1053 = The service did not respond to the start or control request in a timely fashion. Error: (01/04/2018 03:44:01 AM) (Source: Service Control Manager) (EventID: 7009) (User: ) Description: A timeout was reached (30000 milliseconds) while waiting for the McAfee Proxy Service service to connect. Error: (01/04/2018 03:44:01 AM) (Source: Service Control Manager) (EventID: 7000) (User: ) Description: The McAfee Personal Firewall Service service failed to start due to the following error: %%1053 = The service did not respond to the start or control request in a timely fashion. Error: (01/04/2018 03:44:01 AM) (Source: Service Control Manager) (EventID: 7009) (User: ) Description: A timeout was reached (30000 milliseconds) while waiting for the McAfee Personal Firewall Service service to connect. Error: (01/04/2018 03:41:08 AM) (Source: Service Control Manager) (EventID: 7000) (User: ) Description: The McAfee Boot Delay Start Service service failed to start due to the following error: %%1053 = The service did not respond to the start or control request in a timely fashion. ==================== Memory info =========================== Processor: AMD E1-2100 APU with Radeon(TM) HD Graphics Percentage of memory in use: 49% Total physical RAM: 3537.01 MB Available physical RAM: 1779.52 MB Total Virtual: 4881.01 MB Available Virtual: 2855.37 MB ==================== Drives ================================ Drive c: (Windows) (Fixed) (Total:452.45 GB) (Free:415.37 GB) NTFS Drive d: (RECOVERY) (Fixed) (Total:12.54 GB) (Free:1.23 GB) NTFS ==>[system with boot components (obtained from drive)] ==================== MBR & Partition Table ================== ======================================================== Disk: 0 (Size: 465.8 GB) (Disk ID: 87AB2F85) Partition: GPT. ==================== End of Addition.txt ============================